About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to ethical sourcing. At Starbucks, we source the finest arabica coffee beans from sustainable farms, crafting beverages that inspire connection and moments of joy. Our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Naperville store on Rte 59 & 75th, you'll be part of a dynamic team driving this mission forward in a vibrant community setting.

Role Overview

The Shift Supervisor role at Starbucks Coffee Company in Naperville, Illinois, is a leadership position perfect for motivated individuals ready to step up in a fast-paced retail environment. Reporting to the store manager, you'll oversee shift operations, coach baristas, ensure top-tier service, and maintain our high standards for food and beverage quality. This full-time opportunity offers flexible scheduling, including early mornings, evenings, weekends, nights, and holidays, allowing you to balance work with life while building a rewarding career. With six months of customer-facing and delegation experience, you'll thrive in directing teams to deliver the Starbucks experience that customers love.

Why Naperville?

Naperville, Illinois, is a thriving suburb of Chicago known for its family-friendly vibe, top-rated schools, and bustling retail scene. Our Store# 11179 at Rte 59 & 75th is conveniently located to serve busy professionals, families, and students seeking their daily brew. Join us and contribute to the local community while enjoying the perks of working in one of the best places to live in America.

Key Responsibilities

As a Shift Supervisor, your role is pivotal in creating a welcoming store environment. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments like temperature, ingredient quantities, or substitutions.
• Leveraging at least six months of experience to delegate tasks to other employees and coordinate the efforts of two or more team members.
• Directing the work of others to ensure smooth operations during your shift.

These duties demand quick learning, effective communication, and a passion for the retail environment, making every shift an opportunity to lead and inspire.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Naperville, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others with confidence.
• Quick learning aptitude to master recipes, procedures, and store systems.
• Effective oral communication skills for team coaching and customer engagement.
• Strong interpersonal skills and the ability to build relationships with colleagues and patrons.
• Knowledge of the retail environment and teamwork capabilities.

Reasonable accommodations are available to support your success. If you embody these traits, this role is your gateway to leadership at Starbucks.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice. As a Shift Supervisor, you'll enjoy:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in our success.
• Spotify Premium: Complimentary subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and fresh food on every shift.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits underscore our investment in your well-being and growth.

Career Growth at Starbucks

Starbucks is committed to internal mobility and development. Shift Supervisors often advance to Assistant Store Manager, Store Manager, and beyond into district or regional roles. With our robust training programs, leadership academies, and mentorship opportunities, 70% of our leaders started in hourly positions. In Naperville, you'll gain hands-on experience that propels your career in the coffee industry or retail management. Whether aiming for corporate roles or entrepreneurship, Starbucks equips you with transferable skills like team leadership, operations, and customer obsession.

Training and Development

From day one, you'll receive world-class training on coffee craftsmanship, customer service, and leadership. Ongoing coaching ensures you're set for promotion.

Why Join Starbucks

Joining Starbucks means more than a job – it's a community of passionate people creating meaningful connections. In Naperville, you'll serve a diverse clientele while working in a supportive, inclusive environment that values diversity, equity, and inclusion. Our commitment to sustainability, community involvement, and ethical practices aligns with modern values. With competitive pay estimated at $36,000-$46,000 annually (based on market rates for Illinois), plus tips and benefits, this role offers stability and upside. Be part of a brand that transforms lives, one cup at a time.

Role FAQs

Q: What is the estimated salary for this role?
A: Based on market rates for Shift Supervisors in Naperville, IL, expect $36,000-$46,000 yearly, plus tips and benefits.

Q: Is this a full-time position?
A: Yes, full-time with flexible scheduling.

Q: What experience is required?
A: Six months customer service and delegation experience.

Q: Are benefits available immediately?
A: Eligible after meeting introductory period; many perks start day one.

Q: How do I apply?
A: Visit our careers site and search for Store# 11179 in Naperville to apply now!

Ready to lead the next shift at Starbucks? Apply today and brew your future with us.