About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and inspiring our partners (that's what we call our employees). Our commitment to ethical sourcing, sustainability, and partner development sets us apart in the retail and food service industry.

In New Albany, Ohio, our Store# 02560 at Library Square embodies the Starbucks experience, blending neighborhood charm with world-class service. As a Shift Supervisor, you'll play a pivotal role in delivering that signature Starbucks magic to our guests.

Role Overview

The Shift Supervisor position at Starbucks Store# 02560 in New Albany, Ohio, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during your shift, coach baristas, ensure exceptional customer service, and maintain our high standards for food and beverage quality. This role requires flexibility, strong people skills, and a passion for coffee culture. With opportunities for advancement, competitive pay estimated at $36,000–$46,000 annually (based on market rates for Ohio), and unbeatable benefits, it's an ideal step toward a rewarding career at Starbucks.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties will keep the store running smoothly and our customers delighted:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Adhere to store operating policies, including providing quality beverages and food products, accurate cash handling, and upholding safety and security standards.
• Prepare beverages and coach team members on recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to baristas and coordinate the efforts of two or more employees to ensure efficient operations.
• Direct the work of others, fostering a positive team environment while building relationships with partners and customers.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you'll need:

• At least six months of experience in a customer-facing role involving constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct and lead others effectively.
• Quick learning aptitude to master Starbucks recipes and procedures.
• Strong oral communication and interpersonal skills.
• Knowledge of the retail environment and ability to work collaboratively in a team.
• Flexibility for varied shifts and a commitment to building lasting relationships.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks welcomes diverse backgrounds and provides training for success.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you an owner in our success.
• Spotify Premium: Enjoy a free subscription to stream your favorite music on the job and beyond.
• Free Coffee & Drink Markouts: Take home coffee, tea, and Frappuccinos daily for you and your loved ones.
• 401(k) Match: Comprehensive retirement savings plan with generous company matching.

Additional perks include health insurance, paid time off, partner discounts, mental health resources, and more. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Leadership Essentials, and advanced programs. Many of our district managers, store managers, and executives started as hourly partners. With internal mobility across thousands of U.S. stores, your path could lead to roles like Assistant Store Manager, Store Manager, or beyond. Our culture of promotion from within ensures your hard work translates to real advancement.

Training and Development

From hands-on coaching to online courses, Starbucks equips you with skills for every stage of your career. Access leadership workshops and mentorship to hone your abilities.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company where your contributions matter. We're committed to sustainability—sourcing 99% of our coffee ethically—and community impact through initiatives like the Starbucks Foundation. In New Albany, Ohio, you'll be part of a vibrant store serving a welcoming community. Enjoy a supportive culture, premium pay, and benefits that rival top employers. Whether you're crafting the perfect latte or leading a peak rush, you'll make a difference every shift.

Ready to elevate your career? This Shift Supervisor role offers stability, growth, and joy in a premium environment.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is experience required?
A: Yes, at least six months in customer service and task delegation.

Q: What benefits start immediately?
A: Eligible partners enjoy tuition coverage, Bean Stock, free drinks, Spotify, and more from day one.

Q: How much does it pay?
A: Estimated $36,000–$46,000 yearly, depending on experience and location factors.

Q: Are accommodations available?
A: Yes, with or without reasonable accommodations for attendance, tasks, and more.

Q: How do I apply?
A: Search for Store# 02560 in New Albany, OH, on Starbucks careers site and submit your application today!