About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our vision to life daily. As a Shift Supervisor in New Berlin, Wisconsin, you'll be part of a dynamic team at Store# 02695, contributing to the local community's love for Starbucks while advancing your career in a supportive, growth-oriented environment.

Role Overview

The Shift Supervisor role at Starbucks Coffee Company in New Berlin, Wisconsin, is perfect for motivated leaders ready to take the next step in retail management. In this position, you'll oversee store operations during your shift, ensuring every customer leaves with a smile and a perfectly crafted beverage. You'll coach baristas, manage daily tasks, and uphold Starbucks' high standards for quality, safety, and service.

This full-time role demands flexibility, with schedules that may include early mornings, evenings, weekends, nights, and holidays. If you thrive in a fast-paced retail setting and have a passion for coffee and people, this is your opportunity to lead with purpose at one of America's most beloved brands.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, delivering quality beverages and food products, handling cash securely, and prioritizing safety and security.
• Prepare beverages and coach team members on recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure smooth operations.
• Direct the work of others, fostering a positive and productive team environment.

Leadership in Action

Expect to build relationships, communicate effectively, and work collaboratively. Your ability to learn quickly and adapt to the retail environment will be key to success.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks in New Berlin, WI, bring the following:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others and work as part of a team.
• Strong interpersonal and oral communication skills.
• Knowledge of retail operations and the ability to build lasting relationships.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diverse backgrounds and provides training to help you succeed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive stock grants as an eligible partner, sharing in the company's success.
• Spotify Premium: Enjoy a free subscription to stream your favorite music.
• Free Coffee and Food Markouts: Take home beverages and food items daily.
• 401(k) with Company Match: Secure your future with generous retirement contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. We prioritize your well-being so you can focus on what matters.

Career Growth at Starbucks

Starbucks invests in your future. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, and beyond. Our leadership development programs, mentorship opportunities, and internal mobility mean 70% of our managers started as hourly partners. In New Berlin, you'll gain hands-on experience that propels your career in retail, hospitality, or corporate paths.

Training and Support

From day one, you'll receive world-class training on coffee craftsmanship, customer service, and leadership. Ongoing coaching ensures you're equipped to lead effectively.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to make a difference. In New Berlin, Wisconsin, our store is a community hub where you'll connect with locals over lattes and pastries. Enjoy competitive pay estimated at $36,000–$46,000 annually, plus tips, in a role that offers stability and excitement. Starbucks' commitment to sustainability, diversity, equity, and inclusion creates a premium workplace where you belong.

With flexible schedules, inclusive culture, and unmatched benefits, Starbucks empowers you to thrive personally and professionally.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in Wisconsin's retail sector, expect $36,000–$46,000 yearly, plus tips and benefits.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling.

What experience is required?

Six months in customer service and six months delegating tasks.

Does Starbucks offer benefits immediately?

Eligible partners receive benefits after meeting criteria, including tuition coverage and stock grants.

How do I apply?

Search for Store# 02695 in New Berlin, WI, on Starbucks careers site and submit your application today!

Ready to brew your future? Apply for Shift Supervisor at Starbucks in New Berlin now.