About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving premium coffee, tea, and handcrafted beverages to millions daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores across 80+ countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and inspiring our partners (that's what we call our employees). Our commitment to ethical sourcing, sustainability, and partner development sets us apart in the retail and food service industry.

In New Bern, North Carolina, our store at Martin Luther King Jr. Blvd & US-17 is a vibrant hub for the local community, offering the perfect blend of Third Place experiences where customers connect, relax, and recharge. As a Shift Supervisor, you'll play a pivotal role in delivering that signature Starbucks experience.

Role Overview

The Shift Supervisor position at Starbucks Store# 25484 in New Bern, North Carolina, is a dynamic leadership role ideal for motivated individuals with retail experience. You'll oversee operations during your shift, ensuring exceptional customer service, product quality, and team performance. This full-time role demands flexibility, strong communication, and a passion for coffee and people. With opportunities for advancement, it's a stepping stone to greater responsibilities within Starbucks' supportive ecosystem.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties focus on operational excellence and team leadership:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Adhere to store operating policies, delivering quality beverages and food products while managing cash handling, safety, and security.
• Prepare and coach baristas in crafting beverages and food to standard recipes or customized orders, handling variations like temperature or ingredient substitutions.
• Delegate tasks, coordinate teams of two or more employees, and direct their work to ensure smooth operations.

Customer Focus

Interact constantly with customers, fulfilling requests promptly and building lasting relationships in the retail environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others, learn quickly, and communicate effectively orally.
• Strong interpersonal skills, team collaboration abilities, and knowledge of retail dynamics.
• Capacity to build relationships and thrive in a fast-paced store setting.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diverse backgrounds and provides training for success.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner well-being and growth:

• 100% Tuition Coverage: Earn a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partial owner in the company.
• Spotify Premium: Complimentary subscription to enjoy music on the job and beyond.
• Free Coffee & Markouts: Enjoy complimentary handcrafted beverages and food items daily.
• 401(k) Match: Company matches your contributions to help secure your financial future.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. These benefits underscore Starbucks' investment in your holistic success.

Career Growth at Starbucks

Starbucks is committed to partner development. As a Shift Supervisor, you'll receive hands-on coaching, leadership training, and access to Starbucks College Achievement Plan. Many leaders started in entry-level roles—over 70% of U.S. stores are led by promoted partners. Advance to roles like Assistant Store Manager, Store Manager, or beyond into district and regional leadership. Our global opportunities and internal mobility programs ensure your career evolves with your ambitions.

Training & Development

From barista basics to advanced management courses, Starbucks provides ongoing education. Leverage tools like the Starbucks Leadership Lab for skill-building.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that champions inclusivity, innovation, and impact. In New Bern, you'll contribute to a community-focused store while enjoying competitive pay estimated at $34,000–$42,000 annually (based on market rates for the role and location). Experience the pride of leading a team that creates moments of connection, all backed by unmatched benefits. Starbucks isn't just a job—it's a career that brews possibility.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support 24/7 operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Free drinks/food start day one; tuition coverage, Bean Stock, and 401(k) match follow eligibility.

Is this a full-time role?

Yes, full-time employment with opportunities for overtime.

How do I apply?

Search for Store# 25484 on Starbucks careers site and submit your application today.

Ready to elevate your career? Apply for the Shift Supervisor role at Starbucks in New Bern, NC, and join the green apron revolution.