About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from around the world, roasting it to perfection in our state-of-the-art facilities. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor in New Britain, Connecticut, you'll be part of a dynamic team that brings this mission to life daily.

Role Overview

The Shift Supervisor role at Starbucks Store# 80453 on Hartford Rd in New Britain, CT, is a leadership position perfect for motivated individuals ready to take the next step in their retail career. In this full-time role, you'll oversee store operations during your shift, ensuring smooth service, team coordination, and outstanding customer satisfaction. Shift Supervisors model Starbucks' values of connection, inclusivity, and excellence, guiding baristas to deliver handcrafted beverages and food that delight guests. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this position offers variety and growth opportunities within a supportive environment.

Why This Role Matters

As a Shift Supervisor, you're the heartbeat of the store during your shift. You'll coach your team, handle high-volume rushes, and create moments of connection that keep customers returning. This isn't just a job—it's a launchpad for leadership in the coffee industry.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing quality beverages and food products, cash handling, and store safety/security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members.
• Directing the work of others to maintain efficiency and high service standards.

Customer Focus

Above all, you'll interact constantly with customers, fulfilling requests and building relationships that embody Starbucks' welcoming atmosphere.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in New Britain, CT, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master recipes, procedures, and systems.
• Strong oral communication and interpersonal skills.
• Knowledge of the retail environment and ability to work collaboratively in a team.
• Capacity to build genuine relationships with team members and customers.

No formal education beyond high school is required, but a passion for coffee, leadership, and service is essential. Starbucks provides training to set you up for success.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth:

• 100% Tuition Coverage: Pursue your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in Starbucks' success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Food Markouts: Indulge in complimentary drinks and snacks daily.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.
• Comprehensive health insurance, paid time off, mental health resources, and employee assistance programs.

Additional Perks

From partner discounts to global transfer opportunities, Starbucks invests in you holistically.

Career Growth at Starbucks

Starbucks is committed to promoting from within—over 70% of our leaders started in hourly roles. As a Shift Supervisor, you'll gain hands-on leadership experience, paving the way for roles like Assistant Store Manager, Store Manager, or District Manager. Our robust training programs, mentorship, and tuition coverage empower you to advance quickly. Many Shift Supervisors in Connecticut have climbed to multi-unit leadership positions within years, enjoying competitive salaries and broader impact.

Training & Development

From barista basics to advanced management courses, Starbucks provides ongoing education to fuel your career trajectory.

Why Join Starbucks

Joining Starbucks means more than a job—it's joining a purpose-driven community. In New Britain, CT, our store serves a vibrant neighborhood, fostering connections through every cup. Enjoy competitive pay estimated at $36,000-$46,000 annually, flexible scheduling, and a culture that values diversity and inclusion. Starbucks partners are empowered to make decisions, innovate, and grow. Whether you're perfecting a latte or leading a team through peak hours, your work creates joy and community. With our unmatched benefits and global reach, this Shift Supervisor role is your gateway to a rewarding career in the coffee industry.

Role FAQs

Q: What is the estimated salary for this role?
A: Based on market rates for Shift Supervisors in Connecticut's retail/food sector, expect $36,000-$46,000 yearly, with opportunities for tips and raises.

Q: Is this a full-time position?
A: Yes, full-time with flexible shifts to fit your lifestyle.

Q: What experience is required?
A: Six months in customer service and task delegation.

Q: Are benefits available immediately?
A: Eligible partners enjoy benefits after meeting introductory periods.

Q: How do I apply?
A: Search for Store# 80453 in New Britain, CT, on Starbucks careers site and submit your application today!

Ready to lead with purpose? Apply for the Shift Supervisor position at Starbucks in New Britain now and brew your future.