About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from farmers around the world, roasting it to perfection in our state-of-the-art facilities. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor in New Lenox, Illinois, you'll be part of a dynamic team that brings this mission to life daily.

Role Overview

The Shift Supervisor role at Starbucks Store# 57155, located at Cedar & Hwy 30 in New Lenox, Illinois, is perfect for motivated leaders ready to take the next step in their retail career. In this position, you'll oversee store operations during your shift, ensuring every customer leaves with a smile and a perfectly crafted beverage. You'll coach baristas, manage workflows, and uphold Starbucks' high standards for quality, safety, and service. This full-time role offers flexible scheduling, including early mornings, evenings, weekends, nights, and holidays, providing the ideal platform for career advancement within one of America's most beloved brands.

Why This Role Stands Out

As a Shift Supervisor, you're not just managing a shift—you're building relationships, fostering team growth, and contributing to the store's success. With strong interpersonal skills and the ability to direct others, you'll thrive in this fast-paced retail environment.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customizing orders based on customer requests, including adjustments to temperature, ingredients, or substitutions.
• Leveraging at least six months of experience in delegating tasks and coordinating the work of two or more employees to keep operations smooth.

These duties ensure the store runs efficiently while delivering the signature Starbucks experience.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in New Lenox, IL, you'll need:

• Six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• At least six months of experience delegating tasks to other employees or coordinating teams of two or more.
• The ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail environment.
• Team-oriented mindset with the capacity to build relationships and work collaboratively.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential. Reasonable accommodations are available as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and fresh food items daily.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible roles.

Career Growth at Starbucks

Starbucks invests heavily in your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our district managers, store managers, and executives started as hourly partners. With over 38,000 stores worldwide, opportunities for relocation, promotions, and international assignments abound. In New Lenox, IL, this role is your gateway to managing multi-unit operations or specializing in areas like merchandising or training.

Training and Development

From hands-on coaching to online courses via Starbucks College Achievement Plan, we equip you with skills for long-term success. Advance to roles like Assistant Store Manager or beyond with proven performance.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In New Lenox, Illinois, our store at Cedar & Hwy 30 serves a vibrant community, and you'll be at the heart of it. Enjoy a supportive culture that values diversity, inclusion, and work-life balance. Our commitment to sustainability, from ethical sourcing to reducing waste, aligns with modern values. With competitive pay estimated at $36,000–$46,000 annually (based on market rates for the role in this location), plus comprehensive benefits, Starbucks offers unmatched value. Be part of a brand that inspires millions daily.

Role FAQs

Q: What is the estimated salary for this role?
A: Based on retail/food sector rates in New Lenox, IL, expect $36,000–$46,000 USD yearly, with potential for tips and bonuses.

Q: Is this a full-time position?
A: Yes, full-time with flexible scheduling.

Q: What experience is required?
A: Minimum six months in customer service and team coordination.

Q: Are benefits available immediately?
A: Eligible partners receive benefits from day one.

Q: How do I apply?
A: Visit our careers site and search for Store# 57155 in New Lenox, IL. Apply now to join the Starbucks family!