About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the globe, including vibrant locations in Canada, Starbucks offers more than just premium coffee; it creates meaningful connections through exceptional service and community engagement. Founded in 1971 in Seattle, Washington, Starbucks has grown into a cultural icon, serving high-quality beverages, whole-bean coffees, teas, and food items crafted with care. In Canada, Starbucks operates hundreds of stores, providing employment opportunities that blend passion for coffee with professional growth. As a Shift Supervisor at our New Minas location (Store# 80972, 8985 Commercial St.), you'll be part of a dynamic team driving the Starbucks experience forward.

Role Overview

The Shift Supervisor role at Starbucks is a pivotal leadership position designed for motivated individuals ready to take charge during shifts. Reporting to the store manager, you'll oversee operations, coach partners (Starbucks employees), and ensure every customer leaves with a smile. This full-time position in New Minas, NS, demands energy, quick thinking, and a genuine passion for people and coffee. Shift Supervisors are the heartbeat of the store, balancing team motivation with flawless execution of service standards. If you thrive in a fast-paced retail environment and love building relationships, this role offers the perfect platform to shine at Starbucks Coffee Company.

Key Responsibilities

In this role, your contributions directly impact store success. Responsibilities include assisting with new partner training by positively reinforcing performance and offering respectful coaching. You'll provide essential feedback to the store manager on partner performance during your shift, helping foster continuous improvement. A core duty is contributing to a positive team environment by recognizing shifts in morale or performance and communicating them promptly. Delivering legendary customer service is paramount—acting with a 'customer comes first' attitude while connecting personally with guests. You'll develop strong relationships with your shift team by addressing individual motivations, needs, and concerns. Finally, executing store operations means providing consistent quality beverages, whole-bean coffee, and food products by adhering to recipe and presentation standards.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks in New Minas, NS, bring these qualifications to the table: proven ability to direct the work of others, a knack for learning quickly in dynamic settings, and effective oral communication skills. Knowledge of the retail environment, especially in food and beverage service, is crucial. Strong interpersonal skills will help you build team rapport, while the ability to work collaboratively as part of a team ensures smooth operations. Previous supervisory experience in retail or hospitality is ideal, but Starbucks values potential and passion above all. Flexibility with shift work, including evenings and weekends, is required for this full-time role.

Benefits & Perks

Starbucks invests in its partners with industry-leading benefits. Enjoy Bean Stock stock options, giving you ownership in the company's future. Take advantage of 100% tuition coverage for Arizona State University Online degrees, empowering your education without debt. Unwind with a complimentary Spotify Premium subscription. Savor free coffee and food markouts during shifts, plus discounts for friends and family. Retirement is secured with 401(k) matching contributions. Additional perks include comprehensive health benefits, paid time off, mental health resources, and partner assistance programs. These benefits underscore Starbucks' commitment to your well-being and long-term success.

Career Growth at Starbucks

Starbucks is renowned for internal mobility. As a Shift Supervisor, you're on a clear path to advancement—many store managers, district managers, and executives started in frontline roles. Access leadership development programs, mentorship, and tuition reimbursement to fuel your ascent. In Canada, opportunities span operations, merchandising, and corporate functions. The New Minas store offers a supportive launchpad in a growing market. Partners rave about promotion rates, with tools like the Starbucks College Achievement Plan accelerating careers. Join a company where 70% of leaders are promoted from within.

Why Join Starbucks

Choosing Starbucks means more than a job—it's a community. In New Minas, NS, contribute to a welcoming hub on Commercial St., serving locals with premium coffee and heartfelt service. Experience a culture valuing inclusivity, innovation, and impact. Starbucks partners enjoy global transfer opportunities, volunteer time off, and events like partner appreciation weeks. With a focus on sustainability—ethical sourcing and eco-friendly practices—you'll align with purpose-driven work. Competitive pay (estimated $38,000–$48,000 CAD yearly), plus tips, makes it rewarding. Be part of the brand that redefined coffee culture.

Role FAQs

What shifts will I work?

Shifts vary, including mornings, afternoons, evenings, and weekends, to cover peak times at Store# 80972.

Is prior experience required?

Retail or leadership experience helps, but Starbucks trains passionate individuals eager to lead.

What benefits start immediately?

Free coffee markouts and discounts begin day one; full benefits like tuition coverage follow eligibility.

Can I advance quickly?

Yes—high performers move to management within 6-12 months through proven programs.

How does Starbucks support work-life balance?

Flexible scheduling, paid time off, and wellness resources prioritize your health.

Ready to lead at Starbucks? Apply for the Shift Supervisor role in New Minas today and brew your future.