About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store environments. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores across more than 80 countries. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our commitment to ethical sourcing, sustainability, and community engagement sets us apart in the retail and food service industry. In New Orleans, Louisiana, our stores embody the vibrant spirit of the city, blending local culture with the Starbucks experience.

Role Overview

As a Shift Supervisor at Starbucks Store# 27890 on Poydras & St Charles in New Orleans, Louisiana, you will play a pivotal role in leading your team to deliver outstanding customer experiences. This full-time position requires availability for flexible hours, including early mornings, evenings, weekends, nights, and holidays. Shift Supervisors ensure store operations run smoothly, from crafting perfect beverages to maintaining a safe and welcoming environment. With a focus on coaching baristas, handling cash securely, and upholding Starbucks' high standards, this role is ideal for motivated leaders passionate about coffee and customer service.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of daily operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours that encompass early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, including providing quality beverages and food products.
• Managing cash handling procedures accurately and ensuring store safety and security protocols are followed.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, adapting for temperature, ingredients, or substitutions.

Leadership Duties

Beyond operations, you will delegate tasks to team members, coordinate the efforts of two or more employees, and direct the work of others to achieve peak performance during each shift.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in New Orleans, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks recipes and procedures.
• Strong oral communication skills for team coordination and customer engagement.
• In-depth knowledge of the retail environment.
• Exceptional interpersonal skills and the ability to build lasting relationships with customers and colleagues.
• Proven ability to work collaboratively as part of a team.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and professional growth:

• Bean Stock: Equity grants that make you a partner in the company's success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy your favorite music.
• Free Coffee & Markouts: Enjoy complimentary coffee, tea, and food items during shifts.
• 401(k) Match: Generous company matching contributions to your retirement savings.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts across the Starbucks family of brands.

Career Growth at Starbucks

Starbucks invests heavily in your development. As a Shift Supervisor, you'll receive ongoing training through Starbucks College courses and leadership programs. Many of our store managers, district managers, and corporate leaders started in hourly roles. With clear paths to promotion, you can advance quickly based on performance. In New Orleans, opportunities abound in our bustling district, where top performers lead high-volume stores or transition to operations roles.

Training & Development

From barista basics to advanced leadership workshops, Starbucks provides tools like the Barista Basics course and Shift Supervisor certification to build your skills.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that values inclusivity, innovation, and impact. In New Orleans, you'll contribute to a community-focused store on Poydras & St Charles, serving locals with the warmth of Starbucks hospitality. Enjoy competitive pay estimated at $36,000-$46,000 annually, flexible scheduling, and a supportive team environment. Starbucks partners are empowered to make decisions that enhance the customer experience, fostering a sense of ownership and pride.

Role FAQs

What hours will I work as a Shift Supervisor?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Benefits like free coffee markouts start on day one, with full packages after eligibility periods.

Is this a full-time role?

Yes, full-time employment with opportunities for overtime.

How do I apply for the New Orleans Poydras & St Charles store?

Search for Store# 27890 on the Starbucks careers site and submit your application today.

Ready to lead the next shift at Starbucks? Apply now and brew your career forward.