Shift Supervisor - Starbucks Coffee Company in New Richmond, Wisconsin

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, exceptional customer service, and commitment to creating inspiring experiences. With thousands of stores across the United States and globally, Starbucks has built a legacy of quality, community, and innovation since 1971. In New Richmond, Wisconsin, our store at Richmond Way and Hamilton (#71205) is a vibrant hub where partners (that's what we call our employees) deliver the Starbucks experience every day. As a Shift Supervisor, you'll play a pivotal role in upholding our standards while growing your career in a supportive environment.

Role Overview

The Shift Supervisor position at Starbucks in New Richmond, WI, is ideal for motivated leaders passionate about coffee, customer service, and team development. In this full-time role, you'll oversee store operations during your shift, ensuring top-notch beverage and food quality, smooth cash handling, and a safe, secure environment. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this position demands reliability and adaptability. You'll coach baristas, delegate tasks, and foster a positive team atmosphere, all while interacting with guests to exceed their expectations.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are dynamic and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, delivering quality beverages and food products.
• Manage cash handling, store safety, and security protocols.
• Prepare beverages and coach team members on standard recipes, customizations, and ingredient adjustments.
• Delegate tasks to employees and coordinate the efforts of two or more team members.
• Direct the work of others to ensure efficient operations.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in New Richmond, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to learn quickly and adapt to a fast-paced retail environment.
• Effective oral communication skills and strong interpersonal abilities.
• Proven capacity to work as part of a team and build meaningful relationships.
• Knowledge of retail operations and a passion for the coffee industry.

No formal education beyond high school is required, but a commitment to Starbucks' values of inclusivity and excellence is essential.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Receive stock grants to become a stakeholder in our success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Spotify Premium: Enjoy a complimentary subscription as part of our partner perks.
• Free Coffee and Drink Markouts: Indulge in handcrafted beverages on the house.
• 401(k) with Company Match: Secure your future with robust retirement savings support.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on products and travel.

Career Growth at Starbucks

At Starbucks, career advancement is a reality, not a promise. Shift Supervisors often progress to roles like Assistant Store Manager, Store Manager, or District Manager. Our robust training programs, leadership development courses, and internal mobility opportunities empower you to climb the ladder. Many of our executives started as baristas or shift supervisors. In New Richmond, you'll gain hands-on experience that translates to corporate paths, regional roles, or even international opportunities within Starbucks' global network.

Training and Development

From day one, you'll access Starbucks University for online courses, barista certifications, and leadership workshops. We invest in your growth with personalized coaching and performance feedback.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in New Richmond means more than a job—it's a chance to be part of a purpose-driven company focused on ethical sourcing, sustainability, and community impact. We prioritize partner well-being with inclusive policies, flexible scheduling, and a culture of belonging. Enjoy competitive pay estimated at $36,000-$46,000 annually (based on market rates for the role in Wisconsin), plus tips and performance incentives. In a retail landscape full of challenges, Starbucks stands out with stability, recognition, and genuine opportunities to thrive.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Perks like free drinks start right away, with full benefits after eligibility periods.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime.

How do I apply?

Search for Store# 71205 on Starbucks careers site and submit your application today!

Ready to lead the next shift at Starbucks? Apply now and brew your future with us.