About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving premium coffee, tea, and food to millions daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we're more than just a coffee shop; we're a community hub where partners (that's what we call our employees) create meaningful connections with customers. Our commitment to ethical sourcing, sustainability, and partner development sets us apart in the retail and food service industry. In New York, New York, stores like Store# 08812 at 39th & Park embody the energy and diversity of the city, offering a dynamic environment for career starters and leaders alike.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in New York, New York, you'll step into a leadership role overseeing store operations during your shift. This position is perfect for motivated individuals with retail or food service experience who thrive in fast-paced settings. You'll coach baristas, ensure exceptional customer service, and maintain the high standards that define Starbucks. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role offers the chance to build skills in team management, customer relations, and operations. Located at Store# 08812, 39th & Park, you'll be at the heart of New York's vibrant scene, contributing to a store that serves busy professionals and locals alike.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep the store running smoothly.

Leadership and Customer Focus

Directing the work of others is central to this role. You'll use your ability to learn quickly and communicate effectively to motivate your team, resolve issues, and exceed customer expectations in a high-volume retail environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in New York, NY, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong interpersonal skills and the ability to build relationships with team members and customers.
• Effective oral communication skills and knowledge of the retail environment.
• Ability to work as part of a team, direct others, and adapt to a dynamic store setting.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you a true partner in our success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Spotify Premium: Enjoy a free subscription to stream your favorite music while you work or relax.
• Free Coffee and Food Markouts: Take home coffee, tea, and food items daily to savor the Starbucks experience.
• 401(k) Match: Build your retirement savings with generous company matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for advancement to roles like Assistant Store Manager, Store Manager, or even District Manager. Our internal training programs, mentorship opportunities, and tuition reimbursement empower you to reach your potential. Many of our executives started as baristas or shift supervisors, proving that dedication leads to rewarding careers. In New York, with its competitive market, top performers quickly move up.

Training and Development

From onboarding to ongoing leadership workshops, Starbucks provides the tools you need. Access online courses, in-store coaching, and career planning sessions tailored to your goals.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means becoming part of a purpose-driven company that values inclusivity, innovation, and impact. In New York, NY, you'll work in a culturally rich environment, serving diverse communities while enjoying competitive pay estimated at $38,000-$48,000 annually (based on market rates). Experience the pride of running a shift flawlessly, delighting customers with perfect lattes, and growing alongside passionate partners. Starbucks isn't just a job—it's a launchpad for your future in retail leadership.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Eligible partners receive benefits like free coffee markouts, Spotify Premium, and more from day one.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime.

How do I apply?

Search for Shift Supervisor - Store# 08812, 39th & Park on the Starbucks careers site and submit your application today!