About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating inclusive spaces where communities connect.

In New York, New York, Starbucks stores like the one at 43rd & Ninth are vibrant hubs of energy, serving iconic drinks like the Frappuccino®, Caramel Macchiato, and seasonal favorites. As a Shift Supervisor at Store# 09467, you'll play a pivotal role in delivering the Starbucks Experience® to busy New Yorkers.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in New York, New York, is a dynamic leadership role perfect for motivated individuals with retail experience. In this position, you'll support store operations, coach baristas, ensure exceptional customer service, and uphold our high standards for food and beverage quality. This full-time role requires flexibility to work early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced environment.

With an estimated salary range of $38,000 to $48,000 USD annually—reflecting competitive rates for retail leadership in New York City's food sector—this role offers not just a paycheck, but a pathway to professional growth within a Fortune 500 company.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations, to ensure seamless store operations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet customer demand in a 24/7 city like New York.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and maintaining store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Leverage at least six months of experience to delegate tasks to other employees and coordinate the tasks of two or more team members effectively.

Leadership Focus

Direct the work of others, build strong team relationships, and foster a collaborative environment where every partner succeeds.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks in New York, NY, you'll need:

• Six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• At least six months of experience delegating tasks or coordinating teams.
• Ability to direct the work of others with confidence.
• Quick learning aptitude to master Starbucks recipes and procedures.
• Effective oral communication skills for clear team instructions and customer engagement.
• Knowledge of the retail environment, strong interpersonal skills, and the ability to work as part of a team while building lasting relationships.

No formal degree is required, but a passion for coffee, people, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as a true partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and snacks daily.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on travel and merchandise.

Career Growth at Starbucks

Starbucks invests in your development with world-class training programs, leadership coaching, and clear paths to advancement. Many of our district managers and store managers started as Shift Supervisors. With opportunities to relocate, pursue corporate roles, or even open your own licensed store, your career at Starbucks has no limits. In New York, tap into a network of high-volume stores for rapid progression.

Training and Development

From Barista Basics to advanced leadership courses, you'll gain skills transferable across industries.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that prioritizes people, communities, and sustainability. In New York City's competitive job market, Starbucks stands out with competitive pay, unbeatable benefits, and a supportive environment. Lead shifts at a prime location like 43rd & Ninth, connect with diverse customers, and contribute to our global mission. Whether you're crafting the perfect latte or inspiring your team, every shift matters.

Starbucks partners enjoy a sense of belonging, opportunities for impact, and the pride of working for a brand that leads with integrity.

Role FAQs

What is the salary for a Shift Supervisor in New York, NY?

Estimated at $38,000–$48,000 USD per year, based on market rates for the role and location.

Is this a full-time position?

Yes, full-time with flexible scheduling.

What experience is required?

Six months in customer service and six months delegating tasks.

Does Starbucks offer benefits immediately?

Eligible partners receive benefits like tuition coverage and 401(k) matching from day one.

How do I apply?

Search for Store# 09467 on Starbucks careers site and submit your application today!

Ready to elevate your career? Apply for the Shift Supervisor role at Starbucks in New York now and brew your future with us.