About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on creating a welcoming third place between home and work, where customers can connect, relax, and enjoy premium coffee, handcrafted beverages, and fresh food. Our mission drives everything we do: to conduct our business in ways that are good for the planet, good for our communities, and good for our partners (that's what we call our employees).

In New York, New York, Starbucks stores like the one at 43rd & 6th Avenue of the Americas are vibrant hubs of energy, serving diverse communities with the same high standards of quality and service. As a Shift Supervisor, you'll play a pivotal role in upholding this legacy while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks Store# 15440, located at 43rd & 6th Avenue of the Americas in New York, New York, is a leadership role designed for motivated individuals ready to step up and guide barista teams during shifts. This full-time opportunity involves overseeing daily operations, ensuring exceptional customer experiences, and maintaining store standards in a fast-paced, high-volume location. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, you'll be at the heart of creating memorable moments for customers while developing essential management skills.

Ideal for those with retail or food service backgrounds, this role offers hands-on experience in team coordination, customer fulfillment, and operational excellence. Estimated salary ranges from $38,000 to $48,000 USD annually, competitive with New York market rates for similar positions, plus comprehensive benefits that set Starbucks apart as an employer of choice.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are critical to smooth store operations and outstanding service delivery:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays as needed.
• Enforce store operating policies and standards, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Prepare and coach team members in crafting beverages and food to standard recipes or customized orders, handling variations like temperature, ingredients, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure efficient workflow.

Leadership Focus

Direct the work of others, fostering a positive team environment while building relationships and driving performance to meet sales and service goals.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should demonstrate:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others, learn quickly, and communicate effectively orally.
• Strong knowledge of the retail environment, interpersonal skills, and teamwork capabilities.
• Availability for flexible scheduling and commitment to store safety and standards.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations where needed.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being, finances, and growth:

• Bean Stock: Equity grants that make you a true partner in the company's success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), no cap on eligible programs.
• Spotify Premium: Free subscription to enjoy music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and partner discounts, making Starbucks a top choice for retail careers.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many supervisors advance to roles like Assistant Store Manager, Store Manager, or even district-level positions. Our internal mobility program has helped thousands of partners climb the ladder—over 70% of store managers started as hourly baristas. With opportunities in operations, merchandising, and corporate functions, your Starbucks career can take you anywhere.

Training and Development

From day one, you'll access Starbucks University for e-learning modules on leadership, food safety, and more. Mentorship programs pair you with experienced leaders, ensuring rapid skill-building in New York's competitive market.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to be part of a purpose-driven culture that values inclusivity, sustainability, and innovation. In the heart of New York at 43rd & 6th Avenue, you'll serve a dynamic clientele while contributing to community initiatives like hiring local talent and reducing waste. Our commitment to ethical sourcing ensures every cup supports farmers worldwide. With premium pay, unbeatable benefits, and endless growth, this Shift Supervisor role is your gateway to a rewarding future at Starbucks Coffee Company.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee/food markouts and Spotify Premium start right away, with full benefits upon eligibility.

Is training provided?

Comprehensive onboarding covers recipes, safety, leadership, and more.

How do I apply?

Search for Store# 15440 on Starbucks careers site and submit your application today!