About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving premium coffee, tea, and food to millions daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. In New York, New York, stores like the one at 11 Penn Plaza thrive as vibrant community hubs, offering handcrafted beverages and a welcoming Third Place atmosphere.

As a publicly traded company (NASDAQ: SBUX), Starbucks invests heavily in its partners (that's what we call our employees), providing industry-leading benefits and career advancement opportunities. Whether you're starting as a Shift Supervisor or aiming for store management, Starbucks empowers you to brew your future.

Role Overview

The Shift Supervisor role at Starbucks Store #23044, located at 11 Penn Plaza in New York, New York, is perfect for customer-focused leaders ready to step up. In this full-time position, you'll oversee operations during your shift, ensuring exceptional service, product quality, and team performance. You'll coach baristas, handle customer requests, and maintain store standards in a fast-paced retail environment. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role demands reliability and adaptability. No salary disclosed, but estimates range from $38,000 to $48,000 USD annually, competitive for New York retail leadership roles with a 5-10% buffer for growth potential.

Why This Role Stands Out in New York

New York's bustling energy matches Starbucks' dynamic culture. At 11 Penn Plaza, you'll serve commuters, professionals, and locals, honing leadership skills in one of the world's most iconic cities.

Key Responsibilities

As Shift Supervisor, your day involves hands-on leadership:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meet store operating policies, providing quality beverages and food products.
• Handle cash transactions accurately while ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegate tasks to team members and coordinate the work of two or more employees.
• Direct the work of others to deliver outstanding customer experiences.

These duties build your expertise in retail operations, customer service, and team management.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others and learn quickly in a dynamic environment.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills, ability to work as part of a team, and build relationships.

No formal education required beyond high school; passion for coffee and people is key. Starbucks values diversity and provides reasonable accommodations.

Benefits & Perks

Starbucks offers unmatched partner benefits:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants to share in company success.
• Spotify Premium: Free subscription for music on the go.
• Free Coffee & Markouts: Enjoy complimentary handcrafted beverages and food daily.
• 401(k) Match: Company matches your contributions for retirement security.
• Comprehensive health insurance, paid time off, mental health resources, and partner discounts.

These perks make Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests in your future. Shift Supervisors often advance to Assistant Store Manager or Store Manager roles. With internal training programs, leadership development, and global opportunities, 70% of store managers started as hourly partners. Leverage tuition coverage to upskill while working. In New York, rapid growth means abundant promotions.

Training & Development

From barista basics to leadership workshops, Starbucks provides ongoing training. Excel as Shift Supervisor to unlock district and regional roles.

Why Join Starbucks

Joining Starbucks means joining a purpose-driven company committed to ethical sourcing, sustainability, and community impact. In New York, contribute to a greener future through our Greener Stores program. Enjoy a premium work culture valuing work-life balance, inclusivity, and innovation. With competitive pay, legendary benefits, and career mobility, this Shift Supervisor role at 11 Penn Plaza is your gateway to success.

Role FAQs

Q: What hours will I work?
A: Flexible, including early mornings, evenings, weekends, nights, and holidays.

Q: Is experience required?
A: Yes, six months in customer service and delegation.

Q: What benefits start immediately?
A: Free drinks/food, stock grants, and more from day one.

Q: How do I apply?
A: Search Starbucks careers for Store #23044 Shift Supervisor.

Q: Is this full-time?
A: Yes, full-time position.

Ready to lead at Starbucks? Apply now and elevate your career.