About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the globe, Starbucks has built a legacy of premium coffee, exceptional customer experiences, and a culture of inclusivity and innovation. In New York, New York, our stores at high-traffic locations like 168th & Broadway embody the energy of the city, serving as community hubs where baristas craft handcrafted beverages and create moments of connection. As a Shift Supervisor at Store# 14300, you'll play a pivotal role in upholding our high standards while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in New York, New York, is an exciting leadership opportunity for motivated individuals ready to guide teams during busy shifts. This full-time role involves overseeing store operations, ensuring top-tier service, and fostering a positive team atmosphere. You'll coach partners on beverage and food preparation, manage customer interactions, and maintain compliance with safety and security protocols. With flexible scheduling that accommodates early mornings, evenings, weekends, nights, and holidays, this position is ideal for those thriving in fast-paced retail settings. Estimated salary ranges from $38,000 to $48,000 USD annually, reflecting competitive pay in New York's vibrant market.

Key Responsibilities

As a Shift Supervisor, your daily impact will be felt through hands-on leadership and operational excellence. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Enforcing store operating policies and standards, such as providing quality beverages and food products, precise cash handling, and upholding safety and security measures.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to ensure seamless operations.

Leadership and Team Direction

Direct the work of others with confidence, leveraging your ability to learn quickly and communicate effectively. Build strong relationships, foster teamwork, and contribute to a retail environment where every partner feels empowered.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in New York, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Strong interpersonal skills, effective oral communication, and the ability to work collaboratively as part of a team.
• Knowledge of the retail environment and the agility to direct others while building meaningful relationships.
• Availability for flexible scheduling and commitment to punctuality.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with full tuition reimbursement.
• Bean Stock: Receive stock grants as an eligible partner, sharing in the company's success.
• Spotify Premium: Enjoy a complimentary subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Indulge in complimentary beverages and food items during shifts.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond. Our internal training programs, mentorship opportunities, and tuition assistance empower partners to advance quickly. Many of our district and regional leaders started as shift supervisors, proving that dedication leads to rewarding careers in retail management, operations, and corporate positions.

Training and Development

From day one, you'll access Starbucks' robust learning platform, including leadership workshops, barista certifications, and customer service excellence training tailored to New York's diverse clientele.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in New York means more than a job—it's a chance to lead with purpose in an iconic brand. Experience the thrill of a bustling store at 168th & Broadway, connect with loyal customers, and contribute to a company that prioritizes ethical sourcing, sustainability, and community impact. With competitive pay, unparalleled benefits, and endless growth potential, Starbucks invests in you as much as you invest in us. Be part of a team that's redefining retail one perfect pour at a time.

Role FAQs

Q: What is the typical shift length?
A: Shifts vary but often range from 6-8 hours, with flexibility based on store needs.

Q: Are there opportunities for promotion?
A: Yes, high-performing Shift Supervisors frequently advance to management roles.

Q: What experience is truly required?
A: Six months in customer service and task delegation; retail or food service is a plus.

Q: Does Starbucks offer health benefits?
A: Yes, comprehensive medical, dental, and vision coverage for eligible partners.

Q: How does the application process work?
A: Apply online via Starbucks careers site, complete assessments, and interview with store leadership.

Ready to brew your future? Apply for the Shift Supervisor role at Starbucks Store# 14300 today and elevate your career.