About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. With thousands of locations across the globe, including iconic spots in New York City, Starbucks has built a legacy of fostering human connections over every cup. As a Shift Supervisor at Store# 49234 on 48th Street between 5th and 6th in New York, New York, you'll be part of a dynamic team that brings the Starbucks experience to life in one of the most vibrant cities in the world.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store operations during shifts. Located in the heart of New York, this full-time opportunity involves overseeing team performance, ensuring top-tier customer service, and maintaining the high standards that define Starbucks. You'll coach baristas, handle customer requests with finesse, and contribute to a positive store environment. Flexible scheduling accommodates early mornings, evenings, weekends, nights, and holidays, making it ideal for those thriving in fast-paced retail settings.

Why This Role Matters

As a Shift Supervisor, you're the backbone of shift operations, blending hands-on preparation of beverages and food with strategic team coordination. This position offers a perfect entry into management within the retail and food service industry, with ample opportunities for advancement at Starbucks.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Adhering to store operating policies and standards, covering quality beverages and food products, cash handling, and store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members.

These responsibilities ensure smooth operations and exceptional customer experiences in a high-volume New York location.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in New York, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and knowledge of the retail environment.
• Strong interpersonal skills, ability to work as part of a team, and build lasting relationships.

No formal degree is required; Starbucks values hands-on experience and a passion for service excellence.

Benefits & Perks

Starbucks offers industry-leading benefits that set it apart as an employer of choice:

• Bean Stock: Equity in the company through stock options, aligning your success with Starbucks' growth.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Complimentary subscription to enjoy music on the go.
• Free Coffee and Markouts: Enjoy handcrafted beverages and food items daily.
• 401(k) Match: Company matching contributions to help secure your financial future.

Additional perks include comprehensive health insurance, paid time off, and employee discounts, making Starbucks a rewarding place to build your career.

Career Growth at Starbucks

Starbucks invests heavily in employee development. As a Shift Supervisor, you'll receive training through the Barista Basics and Shift Supervisor modules, paving the way for roles like Assistant Store Manager or Store Manager. Many leaders started as hourly partners; with performance and dedication, rapid promotion is common. In New York, opportunities abound in a bustling market with numerous stores and district-level positions.

Training and Development

Expect ongoing coaching, leadership workshops, and access to Starbucks College Achievement Plan. Your growth is our priority.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In New York, you'll serve diverse customers, from locals grabbing a morning Pike Place to tourists seeking a NYC latte. Enjoy a supportive culture emphasizing inclusivity, work-life balance, and purpose-driven work. With competitive estimated salaries ranging from $38,000 to $48,000 annually (based on market rates for the role in New York), plus benefits, this is a premium opportunity. Starbucks' commitment to sustainability, ethical sourcing, and community impact adds deeper meaning to your daily contributions.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Is prior supervisory experience required?

Yes, at least six months delegating tasks or coordinating two or more employees.

What benefits are available immediately?

Benefits like free coffee start day one; others like tuition coverage and 401(k) vest over time.

How does Starbucks support career advancement?

Through structured training, internal promotions, and tuition assistance for higher education.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime.

Ready to elevate your career? Apply for the Shift Supervisor position at Starbucks Store# 49234 in New York today and become part of something bigger.