Shift Supervisor - Starbucks Coffee Company in New York, New York

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. In New York, New York, our stores embody the vibrant energy of the city, serving premium Arabica coffee, handcrafted beverages, fresh food, and creating welcoming third-place environments for our guests.

As a Starbucks Shift Supervisor at Store# 48990 on Avenue A & St. Marks, you'll play a pivotal role in delivering the Starbucks Experience. This position offers a dynamic entry into leadership within the retail and coffee industry, with opportunities to build skills in team management, customer service, and operations in one of the most exciting urban markets.

Role Overview

The Shift Supervisor leads a team during assigned shifts, ensuring exceptional service, operational excellence, and a positive store atmosphere. You'll coach baristas, manage daily tasks, and uphold Starbucks' high standards for quality beverages and food. This full-time role requires flexibility for early mornings, evenings, weekends, nights, and holidays, making it ideal for motivated individuals thriving in fast-paced retail environments.

In New York City's competitive retail landscape, Shift Supervisors at Starbucks earn competitive pay estimated at $38,000-$48,000 annually, reflecting local market rates with a buffer for performance incentives.

Key Responsibilities

Operational Leadership

Oversee store operations to meet policies and standards, including cash handling, safety, and security protocols. Maintain regular attendance and punctuality to model reliability for your team.

Team Coaching and Delegation

Delegate tasks to two or more employees, direct their work, and coach on preparing food and beverages to standard recipes or customized orders. Ensure consistent quality in every drink and bite served.

Customer Excellence

Foster constant interaction with customers, fulfilling requests with enthusiasm. Build relationships that turn first-time guests into loyal partners, enhancing the Starbucks brand in New York.

Store Standards

Drive compliance with health, safety, and service guidelines, creating a secure and inviting space amid the hustle of Avenue A & St. Marks.

Qualifications & Requirements

Experience

At least six months in a customer-facing role requiring interaction and request fulfillment. Six months delegating or coordinating tasks for two or more employees.

Skills and Abilities

Strong oral communication, interpersonal skills, and ability to work collaboratively. Quick learner with retail knowledge, capable of directing others and building team relationships.

Availability

Must be flexible for varied shifts, including early mornings, evenings, weekends, nights, and holidays, with or without reasonable accommodations.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• Bean Stock: Receive Starbucks stock grants as an owner in the company.
• 100% Tuition Coverage: Full reimbursement for Arizona State University Online degrees.
• Spotify Premium: Complimentary subscription to enjoy music on the go.
• Free Coffee Markouts: Enjoy free drinks and food during shifts and markouts for personal use.
• 401(k) Match: Company matches your contributions to help secure your future.

Additional perks include health insurance, paid time off, partner discounts, and mental health resources, making Starbucks a top employer in New York.

Career Growth at Starbucks

Starbucks invests in your development with leadership training, mentorship, and clear paths to roles like Assistant Store Manager, Store Manager, and beyond. Many Shift Supervisors advance quickly, gaining skills transferable to any retail or hospitality career. In New York, our district support and store network provide unparalleled networking in the coffee industry.

Training Programs

Access to Barista Basics, Shift Supervisor certification, and ongoing e-learning modules ensure you're equipped for success.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means more than a job—it's a chance to lead with purpose in a company that values inclusivity, sustainability, and community impact. In New York, contribute to a store that pulses with local culture on Avenue A & St. Marks. Enjoy premium pay, comprehensive benefits, and the pride of serving the Starbucks Experience to diverse guests daily.

With a commitment to ethical sourcing and global responsibility, Starbucks empowers you to make a difference while building a rewarding career.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free drinks, stock grants, and tuition coverage start upon hire; full benefits after eligibility.

Is training provided?

Comprehensive onboarding and ongoing development ensure success.

How do I apply?

Search for Store# 48990 on Starbucks careers site and submit your application today!

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