About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks offers high-quality coffees, teas, and food items while fostering a culture of inclusivity, innovation, and community engagement. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, known for its premium products and exceptional partner (employee) experience. At Starbucks, we prioritize ethical sourcing, sustainability, and creating meaningful connections with customers. Joining Starbucks means becoming part of a dynamic team that values diversity, equity, and inclusion, with opportunities to thrive in a supportive environment.

Role Overview

As a Shift Supervisor at Starbucks Store# 62223 in Brookfield Place 1 - Lobby, New York, New York, you will play a pivotal role in leading your team during shifts to deliver outstanding customer experiences. This position involves overseeing daily operations, coaching baristas, ensuring product quality, and maintaining a safe, welcoming store atmosphere. Shift Supervisors are the frontline leaders who model Starbucks' standards, motivate teams, and contribute to store success. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role is ideal for motivated individuals ready to advance in the retail and coffee industry. Located in the vibrant heart of New York City's financial district, this position offers an exciting opportunity to work in a high-traffic, prestigious location.

Key Responsibilities

Shift Supervisors at Starbucks are responsible for a range of critical tasks that ensure smooth operations and customer satisfaction. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized for customers, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members.
• Directing the work of others while fostering a positive team environment.

Customer Service Excellence

Constantly interacting with customers to fulfill requests, building relationships, and creating memorable experiences that keep guests returning to Starbucks.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess the following qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks recipes, procedures, and systems.
• Effective oral communication skills for team coordination and customer engagement.
• Strong knowledge of the retail environment and interpersonal skills.
• Proven ability to work collaboratively as part of a team and build lasting relationships.

No formal education beyond high school is required, but a passion for coffee, leadership, and hospitality is essential. Starbucks provides comprehensive training to set you up for success.

Benefits & Perks

Starbucks offers an unmatched benefits package designed to support your well-being, finances, and growth:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers 100% of tuition for online bachelor's degrees through Arizona State University (ASU Online).
• Bean Stock: Equity grants that make you a partial owner of the company, sharing in its success.
• Spotify Premium: Free subscription to enjoy your favorite music anytime.
• Free Coffee and Drink Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Robust retirement savings plan with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, stock discounts, and exclusive partner discounts on products.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Store Manager, District Manager, or even corporate positions. With internal promotion rates among the highest in retail, many partners advance quickly. Access free leadership training, mentorship programs, and career coaching. Whether you aspire to multi-unit management or innovative roles in merchandising and operations, Starbucks provides clear paths and tools for advancement.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means more than a job—it's a chance to lead with purpose in a company that values its people. Work in a premium environment at Brookfield Place, interact with diverse customers, and contribute to a brand synonymous with quality and community. Enjoy competitive pay estimated at $38,000-$48,000 annually (based on market rates for New York), flexible scheduling, and a culture that celebrates every partner. Starbucks invests in you, from day-one benefits to lifelong growth opportunities. Be part of the team that's redefining retail leadership—one shift at a time.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is prior supervisory experience required?
A: At least six months delegating tasks or coordinating teams is preferred.

Q: What benefits are available immediately?
A: Eligible partners receive benefits like free drinks, tuition coverage, and more from day one.

Q: How does Starbucks support career growth?
A: Through training, mentorship, and promotion opportunities to higher leadership roles.

Q: Is this a full-time position?
A: Yes, full-time employment with comprehensive benefits.