About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store environments. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our commitment to ethical sourcing, sustainability, and community impact sets us apart. In New York, New York, our stores like Store# 07608 at 48th and Lexington embody the energy of the city while delivering the Starbucks experience that customers love.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in New York, New York, you will play a pivotal role in leading your team during shifts, ensuring smooth operations, and creating memorable experiences for guests. This position is ideal for motivated individuals with retail experience who thrive in fast-paced environments. You will coach baristas, manage daily tasks, and uphold Starbucks' high standards for product quality, customer service, and store safety. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role offers dynamic opportunities to grow within one of the most admired brands in the world.

Why This Role Matters

Shift Supervisors are the backbone of our store operations, bridging the gap between partners (our employees) and customers. Your leadership directly impacts guest satisfaction and team performance, making you essential to our success at this iconic New York location.

Key Responsibilities

In this role, you will:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Be available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Leverage at least six months of experience in delegating tasks to other employees and coordinating the tasks of two or more employees.
• Direct the work of others, fostering a collaborative team environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to learn quickly and adapt to the dynamic retail environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of retail operations and the ability to work seamlessly as part of a team.
• Proven capacity to build relationships with team members and customers alike.

No formal education beyond high school is required, but a passion for coffee, service, and leadership is essential. Reasonable accommodations are available to support your success.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth:

• Bean Stock: Equity in the company through stock grants, making you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your educational dreams.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with robust retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible roles.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive hands-on training, leadership coaching, and access to our internal job portal. Many of our district managers, store managers, and executives started as hourly partners. With clear paths to roles like Assistant Store Manager, Store Manager, and beyond, your career at Starbucks can take you anywhere. Our New York stores offer unique exposure to high-volume operations, accelerating your growth in the competitive retail sector.

Training and Development

From barista basics to advanced leadership programs, Starbucks invests in your success with ongoing training, mentorship, and performance feedback.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that values diversity, inclusion, and innovation. In New York, New York, you'll work in a vibrant store at 48th and Lexington, serving diverse customers in one of the world's most dynamic cities. Enjoy competitive pay estimated at $38,000-$48,000 annually (based on market rates), flexible scheduling, and the prestige of working for a Fortune 500 company. Starbucks partners rave about our supportive community, global opportunities, and the joy of crafting moments that matter. Whether you're building relationships with regulars or leading your team through peak rushes, every shift contributes to something bigger.

Role FAQs

Q: What is the estimated salary for this role?
A: Based on market rates for Shift Supervisors in New York, NY, expect $38,000-$48,000 per year, with opportunities for tips and performance bonuses.

Q: Is this a full-time position?
A: Yes, this is a full-time role offering comprehensive benefits.

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Do I need prior supervisory experience?
A: Yes, at least six months delegating tasks or coordinating teams.

Q: How do I apply?
A: Visit our careers site and search for Store# 07608 at 48th and Lexington in New York, NY. Apply today to brew your future with Starbucks!