About Starbucks Coffee Company

Starbucks Coffee Company is the premier coffeehouse chain worldwide, renowned for its high-quality arabica coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing premium coffee beans to creating inclusive spaces where communities connect. As a Shift Supervisor at our New York location on 77th St. & Lexington (Store# 00823), you'll be part of a dynamic team that upholds these values daily.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to take charge during shifts. In this full-time opportunity in New York, New York, you'll oversee store operations, coach baristas, ensure top-tier customer service, and maintain our high standards for food and beverage quality. This role is perfect for those with retail or food service experience who thrive in fast-paced environments and enjoy building team synergy. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, you'll play a pivotal role in delivering the Starbucks experience that customers love.

Why This Role Matters

As a Shift Supervisor, you're the on-the-ground leader who sets the tone for your shift. You'll delegate tasks, handle cash securely, prioritize safety, and resolve customer needs swiftly, all while fostering a positive team atmosphere. This position bridges customer-facing service with operational excellence, offering a platform to develop management skills in a supportive corporate environment.

Key Responsibilities

Shift Supervisors at Starbucks are responsible for a range of critical tasks that keep our stores running smoothly:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, handling changes like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the work of two or more team members effectively.

Daily Impact

Every shift, you'll direct the work of others, interact constantly with customers to fulfill their requests, and contribute to a secure, efficient store environment. Your ability to learn quickly and communicate effectively will directly influence team performance and customer satisfaction.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in New York, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong ability to direct the work of others and build relationships.
• Effective oral communication skills and knowledge of the retail environment.
• Team-oriented mindset with strong interpersonal skills and the ability to work collaboratively.
• Availability for flexible scheduling and commitment to punctuality.

No formal degree is required, but prior leadership in retail, food service, or hospitality is highly valued. Starbucks provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and growth:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy your favorite music.
• Free Coffee and Food Markouts: Enjoy complimentary beverages and food during shifts.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. We prioritize work-life balance and inclusivity for all partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training programs, mentorship, and pathways to roles like Assistant Store Manager or District Manager. Many of our executives started in hourly positions. With internal mobility across thousands of U.S. stores, your career trajectory is limitless. Take advantage of our Starbucks College Achievement Plan for tuition-free education and build a long-term future with us.

Training and Support

From day one, you'll receive hands-on training in coffee craftsmanship, customer service, and leadership. Ongoing development ensures you stay ahead in the competitive retail landscape.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values diversity, equity, inclusion, and community impact. In New York, you'll work in a vibrant location serving loyal customers in a bustling neighborhood. Enjoy competitive pay estimated at $38,000-$48,000 annually (based on market rates for the role in New York), plus tips and benefits that exceed industry standards. Our culture empowers you to bring your best self to work, with opportunities to innovate and lead. Whether you're passionate about coffee or seeking leadership experience, Starbucks is the place to thrive.

Role FAQs

Q: What is the estimated salary for this role?
A: Based on market rates for Shift Supervisors in New York, NY, expect $38,000-$48,000 per year, plus tips and comprehensive benefits.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks or coordinating teams.

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays.

Q: Are accommodations available?
A: Yes, with or without reasonable accommodations for attendance and operations.

Q: How do I apply?
A: Search for Store# 00823 on Starbucks careers site and submit your application today!