About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. In New York, New York, our stores like Store# 07255 at 8TH & 16TH embody the energy and diversity of the city, serving as community hubs for professionals, students, and locals alike.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in New York, New York, you will play a pivotal role in leading your team during shifts, ensuring smooth operations, and delivering the signature Starbucks experience. This position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced environments. You will oversee baristas, manage customer interactions, and uphold our high standards for product quality and store safety. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role offers dynamic scheduling to fit your lifestyle while contributing to a vibrant team at Store# 07255, 8TH & 16TH.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing quality beverages and food products, cash handling, and maintaining store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to keep operations running seamlessly.

Leadership and Team Coordination

Direct the work of others, fostering a collaborative environment where every team member excels. Your ability to build relationships will strengthen team dynamics and enhance customer satisfaction.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in New York, you should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Strong knowledge of the retail environment and ability to learn quickly.
• Effective oral communication skills and strong interpersonal abilities.
• Proven capacity to work as part of a team and build lasting relationships.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal degree is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with full tuition reimbursement.
• Bean Stock: Receive Starbucks equity grants as part of your compensation, giving you ownership in our success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee and Markouts: Indulge in complimentary coffee, tea, and food items during your shifts.
• 401(k) with Company Match: Secure your future with our robust retirement savings plan, including generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for advancement to roles like Assistant Store Manager, Store Manager, or even District Manager. Our internal mobility programs have helped thousands of partners climb the career ladder. With ongoing training through Starbucks College Achievement Plan and leadership development courses, your growth is our priority. Many of our executives started as baristas or shift supervisors, proving that opportunity is limitless here.

Training and Development

From barista basics to advanced management skills, Starbucks invests in your success with world-class training programs tailored to your role.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. In New York, you'll contribute to a brand synonymous with quality and innovation. Enjoy a supportive culture where your voice matters, flexible work options, and the chance to make a difference daily. Whether you're crafting the perfect latte or leading a team through peak hours, you'll find fulfillment in creating moments of connection. With competitive pay estimated at $38,000-$48,000 annually for this role in New York, plus unbeatable benefits, Starbucks offers more than a job—it's a career launchpad.

Role FAQs

Q: What experience is required?
A: At least six months in customer service and six months delegating tasks.

Q: Are flexible hours mandatory?
A: Yes, shifts may include early mornings, evenings, weekends, nights, and holidays.

Q: What benefits are available immediately?
A: Eligible partners receive benefits like tuition coverage, Bean Stock, and free drinks from day one.

Q: How does Starbucks support career growth?
A: Through training, mentorship, and internal promotion opportunities to higher management roles.

Q: Is this a full-time position?
A: Yes, full-time employment with comprehensive benefits.