About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. With thousands of locations across the globe, including iconic spots like Rockefeller Center in New York City, Starbucks creates a third place between home and work where communities gather. As a Shift Supervisor at Store# 07444, SUBWAY @ ROCKEFELLER CTR, you'll be part of a dynamic team delivering exceptional service in one of Manhattan's busiest and most vibrant areas. Starbucks isn't just about coffee; it's about fostering human connections, sustainability, and career opportunities for partners (that's what we call our employees).

Role Overview

The Shift Supervisor role at Starbucks is a leadership position perfect for motivated individuals with retail or food service experience. In this full-time role at our Rockefeller Center location, you'll oversee operations during your shift, ensuring every customer leaves with a smile and a perfectly crafted drink or food item. You'll coach baristas, manage workflows, and uphold Starbucks' high standards for quality, safety, and customer satisfaction. Flexible scheduling accommodates early mornings, evenings, weekends, nights, and holidays, making it ideal for those thriving in fast-paced environments. With strong interpersonal skills and the ability to direct others, you'll build a positive team culture while contributing to store success.

Key Responsibilities

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Adhere to store operating policies and standards, delivering quality beverages and food products, handling cash accurately, and ensuring safety and security.
• Prepare and coach the preparation of food and beverages according to standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegate tasks to other employees and coordinate the work of two or more team members, directing their efforts effectively.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in New York, NY, candidates should bring at least six months of experience in customer-facing roles requiring constant interaction and request fulfillment. Prior experience delegating tasks or coordinating teams of two or more is essential, along with the ability to learn quickly in a dynamic retail environment. Key qualifications include:

• Effective oral communication skills for clear team direction and customer engagement.
• Strong interpersonal skills and the ability to build relationships with colleagues and customers.
• Knowledge of the retail environment, with a focus on food and beverage service.
• Team-oriented mindset, capable of working collaboratively while leading others.

No formal degree is required, but a passion for coffee, customer service, and leadership sets top candidates apart. Starbucks values diversity and provides reasonable accommodations throughout the hiring process.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner well-being and growth. As a Shift Supervisor, you'll enjoy:

• Bean Stock: Annual stock grants to make you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), no cap on eligible programs.
• Spotify Premium: Complimentary subscription to enhance your daily vibe.
• Free Coffee and Drink Markouts: Enjoy handcrafted beverages on every shift.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on merchandise and food.

Career Growth at Starbucks

Starbucks invests heavily in partner development. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager within 1-2 years. Our internal training programs, leadership coaching, and tuition coverage empower you to climb the ladder. Many executives started as baristas, proving our commitment to from-within promotions. In New York, opportunities abound in high-traffic stores like Rockefeller Center, where visibility leads to faster growth.

Why Join Starbucks

Joining Starbucks means more than a job—it's a career with purpose. Work in the heart of New York City at Rockefeller Center, serving diverse customers from tourists to locals. Enjoy a supportive culture emphasizing inclusivity, work-life balance, and innovation. With competitive pay estimated at $42,000-$52,000 annually (based on NYC market rates for similar roles), plus tips and benefits, this position offers financial stability in an expensive city. Be part of a brand synonymous with quality and community, where your leadership shapes unforgettable experiences.

Role FAQs

Q: What experience is required?
A: At least six months in customer service and six months delegating tasks to others.

Q: Is this a full-time role?
A: Yes, full-time with flexible scheduling.

Q: What benefits start immediately?
A: Free drinks, stock grants, and tuition coverage are available from day one for eligible partners.

Q: How do I apply?
A: Search for Store# 07444 on Starbucks careers site and submit your application today.

Q: Are accommodations available?
A: Yes, Starbucks provides reasonable accommodations for attendance, work, and more.