Shift Supervisor - Starbucks Coffee Company, New York, NY

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks offers high-quality coffees, teas, and handcrafted beverages while fostering a culture of inclusivity, innovation, and community impact. In New York, New York, our stores like Store# 07393 at 49th & 8th-World Wide Plaza embody the energy of the city, serving as vibrant hubs for professionals, locals, and tourists alike. As a Shift Supervisor, you'll play a pivotal role in creating those memorable moments that keep customers returning.

Role Overview

The Shift Supervisor position at Starbucks Store# 07393 in New York, NY, is a dynamic leadership role perfect for motivated individuals with retail experience. You'll oversee daily operations during your shift, ensuring exceptional customer service, product quality, and team performance. This full-time opportunity demands flexibility for early mornings, evenings, weekends, nights, and holidays, aligning with the fast-paced rhythm of New York City's retail scene. With an estimated salary range of $38,000 to $48,000 USD annually—reflecting competitive rates in the food and retail sector with a buffer for top performers—you'll gain hands-on leadership experience in a premium brand environment.

Key Responsibilities

As a Shift Supervisor, your role is hands-on and impactful. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations, to ensure smooth store operations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet the demands of our 24/7 customer base in New York.
• Enforcing store operating policies and standards, from providing top-quality beverages and food products to expert cash handling, safety, and security protocols.
• Preparing and coaching baristas in the preparation of food and beverages to exact standard recipes or customized orders, handling variations like temperature adjustments, ingredient quantities, or substitutions.
• Delegating tasks to team members and coordinating the efforts of two or more employees to maximize efficiency during peak hours.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in New York, NY, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• The ability to direct the work of others, learn quickly, and communicate effectively orally.
• Strong knowledge of the retail environment, interpersonal skills, and the capacity to work collaboratively as part of a team while building lasting relationships with colleagues and customers.

No formal degree is required—your passion for coffee, people, and leadership will drive your success. Starbucks values diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your bachelor's degree online through Arizona State University (ASU) at no cost—empowering your future without debt.
• Bean Stock: Receive Starbucks stock grants as a partner, sharing in the company's success and growth.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music during shifts or downtime.
• Free Coffee and Food Markouts: Indulge in complimentary handcrafted beverages and food items daily.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on merchandise.

Career Growth at Starbucks

Starbucks invests in your professional development with robust training programs, leadership workshops, and clear paths to advancement. Many of our district managers and store managers started as Shift Supervisors. In New York, NY, opportunities abound to move into multi-unit leadership, operations roles, or even corporate positions. Our commitment to internal mobility means 70% of leadership roles are filled by current partners. Leverage tools like the Starbucks College Achievement Plan and mentorship programs to accelerate your career in the coffee industry.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in New York means more than a job—it's a chance to lead in an iconic brand that prioritizes people and planet. Work in the heart of Manhattan at 49th & 8th, surrounded by world-class energy, while contributing to initiatives like sustainable sourcing and community giveback programs. Experience a supportive culture where your voice matters, diversity is celebrated, and every shift builds skills for lifelong success. With competitive pay, unbeatable benefits, and endless growth, Starbucks is where ambition meets opportunity.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to match store needs in busy New York.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams, plus customer service experience.

What benefits are available from day one?

Immediate access to free coffee/food, Spotify Premium, and more, with tuition coverage after qualifying period.

Is this a full-time role?

Yes, full-time employment with opportunities for overtime in high-volume locations.

How do I apply?

Search for Store# 07393 on Starbucks careers site and submit your application today!

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