About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating inclusive spaces where communities thrive.

In New York, New York, Starbucks stores like the one at 55 Broad Street are vibrant hubs in the heart of the city, serving busy professionals, tourists, and locals alike. As a Shift Supervisor at this iconic location, you'll play a pivotal role in upholding our high standards while leading a dynamic team in one of the most energetic markets in the world.

Role Overview

The Shift Supervisor position at Starbucks Store# 07416, located at 55 Broad Street in New York, New York, is a leadership role designed for motivated individuals ready to take charge during shifts. This full-time opportunity involves overseeing store operations, ensuring top-tier customer service, and fostering a positive team environment. Shift Supervisors are the backbone of our stores, stepping up to direct workflows, coach baristas, and maintain the Starbucks experience that customers love. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role offers the chance to grow within a supportive, fast-paced retail setting.

Ideal candidates thrive in high-volume environments, possess strong leadership skills, and are passionate about coffee and people. This position reports to the store manager and provides hands-on experience in retail management, perfect for those eyeing future roles like Assistant Store Manager or beyond.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are critical to seamless store operations:

• Maintain regular and consistent attendance and punctuality, modeling reliability for the team.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays as needed.
• Enforce store operating policies and standards, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Prepare and coach team members in crafting beverages and food to exact recipes, accommodating customizations like temperature adjustments or ingredient substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure efficient operations during peak times.

Leadership Focus

Direct the work of others with confidence, building relationships and motivating your team to deliver the Starbucks gold standard in every interaction.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should meet these essential qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities to build relationships and work collaboratively as part of a team.
• Knowledge of the retail environment, with the capacity to handle high-pressure situations gracefully.

Reasonable accommodations are available, ensuring everyone has the opportunity to shine. Availability for flexible scheduling is key in our 24/7 world of coffee service.

Benefits & Perks

Starbucks offers an unmatched benefits package that sets us apart in the retail and food service industry:

• Bean Stock: Eligible partners receive stock grants, making you a true owner in the company's success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost—tuition fully covered.
• Spotify Premium: Enjoy ad-free music to soundtrack your life and shifts.
• Free Coffee & Markouts: Indulge in complimentary handcrafted beverages and food items daily.
• 401(k) with Company Match: Secure your future with robust retirement savings support.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. We invest in your well-being so you can focus on what matters most.

Career Growth at Starbucks

Starbucks is committed to internal mobility and development. As a Shift Supervisor, you'll gain invaluable leadership experience that paves the way for advancement. Many of our store managers, district managers, and executives started in hourly roles. We offer tailored training programs, mentorship, and leadership development courses. In New York, opportunities abound to move into larger stores or corporate paths. Our culture of promotion from within means your hard work directly translates to career progression.

Training & Development

From barista basics to advanced management skills, Starbucks University provides ongoing education. Embrace a role where learning never stops.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven organization that values diversity, equity, inclusion, and sustainability. In the bustling streets of New York, you'll contribute to a community-focused store while enjoying competitive pay estimated at $38,000–$48,000 annually (based on market rates for the role in this location). Experience the pride of leading a team that creates moments of connection over every cup. With our supportive culture and industry-leading benefits, this is more than a job—it's a launching pad for your future.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available from day one?

Many perks like free coffee start immediately, with comprehensive benefits after eligibility periods.

Is there room for advancement?

Absolutely—Starbucks promotes from within, with clear paths to management roles.

How does Starbucks support work-life balance?

Through flexible scheduling, mental health resources, and generous paid time off.

Ready to lead the shift at Starbucks? Apply now for Store# 07416 at 55 Broad Street and brew your career forward.