About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission is to inspire and nurture the human spirit: one person, one cup, and one neighborhood at a time.

In New York, New York, Starbucks stores like Store# 07558 at 96th & Madison embody the energy and diversity of the city. We pride ourselves on creating a welcoming third place between work and home, where customers connect, relax, and enjoy responsibly sourced coffee and fresh food. As a Shift Supervisor, you'll play a pivotal role in upholding our high standards of service and operations in this dynamic urban environment.

Role Overview

The Shift Supervisor position at Starbucks Store# 07558, located at 96th & Madison in New York, New York, is a leadership role designed for motivated individuals passionate about coffee, customer service, and team development. In this full-time position, you'll oversee shift operations, guide baristas, and ensure every customer leaves with a smile and a perfectly crafted beverage. This role requires flexibility, quick thinking, and a commitment to Starbucks' core values of quality, community, and excellence.

Shift Supervisors at Starbucks are the backbone of our stores, stepping up to lead during peak hours while modeling partner behaviors that drive success. With an estimated salary range of $38,000 to $48,000 USD annually—reflecting competitive rates for retail leadership in New York City's vibrant food and beverage sector—this opportunity offers not just a job, but a launchpad for a rewarding career.

Key Responsibilities

As a Shift Supervisor, your daily impact will be felt through hands-on leadership and operational excellence. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations, to ensure smooth store operations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet customer demand in a 24/7 city like New York.
• Meeting store operating policies and standards, such as providing high-quality beverages and food products, accurate cash handling, and upholding store safety and security protocols.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized for customers, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to maximize efficiency during busy shifts.

Leadership Focus

Directing the work of others is at the heart of this role. You'll build relationships, foster teamwork, and create a positive environment where partners thrive, all while delivering the Starbucks experience customers expect.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should bring a blend of experience, skills, and enthusiasm. Essential qualifications include:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others, learn quickly, and communicate effectively orally.
• Strong knowledge of the retail environment, interpersonal skills, and the ability to work collaboratively as part of a team while building lasting relationships.

No formal degree is required, but a passion for coffee, people, and leadership is non-negotiable. Starbucks values diversity and provides reasonable accommodations to ensure all qualified candidates can succeed.

Benefits & Perks

Starbucks sets the standard for partner benefits in the retail industry, offering comprehensive perks that support your well-being, finances, and growth. Enjoy:

• Bean Stock: Annual stock grants to give you ownership in the company you help build.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Free subscription to enhance your daily playlist.
• Free Coffee and Merchandise Markouts: Enjoy complimentary drinks, food, and partner-exclusive gear.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts, making Starbucks a top employer in New York.

Career Growth at Starbucks

Starbucks invests in your potential with robust development programs. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility rate is high—over 70% of leaders started as hourly partners. Access leadership training, mentorship, and tuition-free education to climb the ladder. In New York, opportunities abound in our dense network of stores, from iconic locations to innovative concepts like Reserve Roasteries.

Training and Development

From day one, you'll receive hands-on training in coffee mastery, customer service, and leadership. Starbucks University offers online courses, and our Barista Basics program ensures you're equipped to excel.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means becoming part of a purpose-driven company that values inclusivity, sustainability, and innovation. In New York, you'll contribute to a community hub at 96th & Madison, serving diverse neighborhoods with ethically sourced coffee. We offer competitive pay, unparalleled benefits, and a culture where your voice matters. Whether you're crafting lattes or leading teams, you'll make a difference daily. Starbucks partners enjoy global transfer opportunities, volunteer time off, and a commitment to equity. Apply today and elevate your career with the world's premier coffee company.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to match store needs.

Is prior leadership experience required?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Free coffee markouts and merchandise start day one; full benefits package follows eligibility.

Can I advance quickly?

Absolutely—many managers started as Shift Supervisors with proven performance.

Does Starbucks support education?

Yes, 100% tuition coverage for ASU Online degrees.