About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on sourcing the finest arabica coffee beans, crafting handcrafted beverages, and creating welcoming Third Place environments where customers can connect, relax, and enjoy moments that matter. Our mission drives everything we do: to conduct our business in ways that are good for the planet, our partners (that's what we call our employees), our customers, and the communities we serve.

As a publicly traded company (NASDAQ: SBUX), Starbucks offers unparalleled opportunities for growth, innovation, and impact. We're not just a coffee company; we're a leader in sustainability, with commitments to 100% ethically sourced coffee, reducing plastic waste, and achieving carbon neutrality by 2030. Joining Starbucks means becoming part of a premium brand synonymous with quality, community, and excellence.

Role Overview

The Shift Supervisor role at Starbucks Store# 07370, located at 3rd & 48th in New York, New York, is your gateway to leadership in a dynamic retail environment. As a Shift Supervisor, you'll lead a team of baristas during shifts, ensuring seamless operations, exceptional customer experiences, and adherence to Starbucks' high standards. This position demands flexibility, quick thinking, and a passion for people and coffee. Ideal for motivated individuals with retail experience, this full-time role offers the chance to grow within one of the most admired brands globally.

In New York's vibrant energy, this store serves a diverse clientele seeking their daily brew or a cozy spot amid the city hustle. You'll coach partners, manage peak-hour rushes, and contribute to creating those memorable Starbucks moments that keep customers coming back.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily store success. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies, including quality beverage and food preparation, cash handling, safety, and security.
• Coaching and preparing food and beverages to standard recipes or customizing per customer requests, such as adjustments in temperature, ingredients, or substitutions.
• Delegating tasks to team members and coordinating the efforts of two or more employees to optimize workflow.
• Directing the work of others while fostering a positive, inclusive team environment.

Customer Focus

Constantly interact with customers, fulfilling requests with enthusiasm and precision to uphold Starbucks' legendary service standards.

Qualifications & Requirements

To thrive as a Shift Supervisor, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others and learn quickly in a fast-paced setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of retail environments and the ability to work collaboratively in a team.
• Skill in building relationships with partners, customers, and the community.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks partners enjoy industry-leading benefits designed to support your well-being and future:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers full tuition for online bachelor's degrees at Arizona State University—no strings attached.
• Bean Stock: Equity grants that make you an owner in the company, sharing in our success.
• Spotify Premium: Free subscription to enjoy your favorite music on the house.
• Free Coffee & Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) Match: Comprehensive retirement plan with generous company matching.
• Additional perks include health insurance, paid time off, mental health resources, stock discounts, and exclusive partner events.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many of our district managers, store managers, and executives started as hourly partners. With internal mobility across thousands of stores and corporate opportunities, your career path is limitless. Take advantage of mentorship, tuition reimbursement, and promotion-from-within culture to advance quickly.

Leadership Pathways

Excel here and move to Assistant Store Manager, Store Manager, or beyond into operations, merchandising, or global roles.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company where your work has impact. In New York, you'll contribute to a cultural hub, serving communities with premium coffee experiences. Enjoy competitive pay (estimated $38,000-$48,000 annually for this role), flexible scheduling, and a supportive culture that celebrates inclusivity. Starbucks partners report high job satisfaction, with opportunities to innovate—like piloting new drinks or sustainability initiatives. Be part of the brand that defined modern coffee culture.

Role FAQs

What is the work schedule like?

Flexible, including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Many, including free drinks/food, Spotify Premium, and access to the tuition program.

Is this a full-time position?

Yes, full-time with opportunities for overtime during peak seasons.

How do I apply?

Search for Store# 07370 on Starbucks careers site and submit your application today!

Ready to elevate your career? Apply for Shift Supervisor at Starbucks in New York now and brew your future with us.