About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. In New York, New York, our stores embody the city's vibrant energy, offering handcrafted beverages, fresh food, and community-focused experiences. As a Shift Supervisor at Store# 07682 on 2nd Ave at 76th St, you'll play a pivotal role in upholding our commitment to inspiring and nurturing the human spirit.

Role Overview

The Shift Supervisor position at Starbucks in New York, NY, is a dynamic leadership role perfect for motivated individuals with retail experience. You'll oversee store operations during shifts, ensuring seamless service, team coordination, and adherence to Starbucks standards. This full-time opportunity offers flexible scheduling, including early mornings, evenings, weekends, nights, and holidays, allowing you to balance work with life in the heart of Manhattan. With a focus on customer satisfaction, food and beverage quality, and team development, this role is your gateway to advancing within one of the most iconic brands in the coffee industry.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Meet store operating policies and standards, delivering quality beverages and food products, managing cash handling, and ensuring safety and security.
• Prepare and coach team members in preparing food and beverages to standard recipes or customized orders, handling variations like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the efforts of two or more team members to keep operations running smoothly.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks New York, bring these qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail environment.
• Team player mindset with the ability to build relationships and work collaboratively.

No formal degree is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Markouts: Complimentary drinks and food for you and your loved ones.
• 401(k) Match: Secure your future with our generous company matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and employee discounts, creating a supportive work environment in New York City.

Career Growth at Starbucks

Starbucks invests in your professional development. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal training programs, leadership coaching, and tuition reimbursement empower you to climb the ladder. Many of our executives started as baristas or shift supervisors, proving that dedication leads to opportunity. In New York, with high store volume and visibility, you'll gain invaluable experience accelerating your career in retail management and hospitality.

Training and Development

From day one, you'll receive comprehensive onboarding, ongoing coaching, and access to Starbucks College Achievement Plan. Build skills in leadership, operations, and customer experience through digital learning platforms and in-store mentorship.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In the bustling Upper East Side location at 2nd Ave and 76th St, you'll connect with diverse customers, collaborate with passionate teams, and contribute to a brand that prioritizes sustainability, inclusivity, and innovation. Enjoy competitive pay estimated at $38,000-$48,000 annually (based on market rates for New York), plus tips and benefits that enhance your lifestyle. Starbucks fosters work-life balance, recognizes performance, and creates moments of connection—one cup at a time.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to match store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee markouts, Spotify Premium, and more start right away, with comprehensive benefits upon eligibility.

Is this a full-time position?

Yes, full-time role with opportunities for overtime and advancement.

How do I apply?

Search for Store# 07682 on Starbucks careers site and submit your application today!

Ready to lead shifts and brew success? Apply for Shift Supervisor at Starbucks New York now and become part of something bigger.