About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating a welcoming Third Place environment for our customers.

In New York, New York, particularly at our bustling Union Square location (Store# 07378), Starbucks plays a vital role in the city's vibrant culture. We serve a diverse community of locals, tourists, and professionals, offering not just exceptional coffee but also a sense of community and connection. As a Shift Supervisor, you'll be at the heart of this dynamic environment, leading a team that delivers the Starbucks experience every day.

Role Overview

The Shift Supervisor position at Starbucks Store# 07378 in Union Square, New York, is a leadership role perfect for motivated individuals with retail or food service experience. In this full-time position, you'll oversee store operations during your shift, ensuring top-notch customer service, product quality, and team performance. You'll coach baristas, manage daily tasks, and contribute to a positive store atmosphere. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role demands reliability and adaptability. If you thrive in a fast-paced retail environment and have a passion for coffee and people, this is your opportunity to advance at Starbucks.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are crucial to smooth operations and exceptional customer experiences. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep operations running efficiently.

These responsibilities ensure that every customer leaves with a smile and that the store upholds Starbucks' high standards.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should bring the following qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and build strong team relationships.
• Effective oral communication skills and quick learning ability.
• Knowledge of the retail environment, strong interpersonal skills, and the capacity to work collaboratively as part of a team.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits & Perks

Starbucks offers an industry-leading benefits package designed to support your well-being and professional growth. As a Shift Supervisor, you'll enjoy:

• Bean Stock: Equity grants that make you a partner in the company's success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), helping you advance your education tuition-free.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and food items during shifts, plus discounts for friends and family.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee assistance programs, making Starbucks a top employer in the retail sector.

Career Growth at Starbucks

Starbucks is committed to fostering internal talent and providing clear paths for advancement. Many of our district managers, store managers, and executives started as baristas or shift supervisors. With ongoing training programs, leadership development courses, and opportunities to relocate or take on larger roles, your career at Starbucks can lead to exciting possibilities. The company's global presence means promotions can take you anywhere in the world. In New York, you'll gain invaluable experience in a high-volume, high-energy market that prepares you for bigger challenges.

Training and Development

From day one, you'll receive hands-on training in coffee craftsmanship, customer service, and leadership. Starbucks University offers online courses, and our barista basics program ensures you're equipped to excel.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. We roast over 3 billion cups of coffee annually using ethically sourced beans, and our stores are hubs for connection in neighborhoods like Union Square. You'll work with a diverse team, serve memorable experiences, and grow personally and professionally. With competitive pay estimated at $38,000-$48,000 annually (based on market rates for New York), plus unbeatable benefits, this role offers stability and upside in one of the world's most beloved brands.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free drinks and food markouts start right away, with full benefits package upon eligibility.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime.

How do I apply?

Search for Shift Supervisor at Store# 07378, Union Square on the Starbucks careers site and submit your application today.

Ready to lead the next shift at Starbucks? Apply now and brew your future with us!