Shift Supervisor - Starbucks Coffee Company, New York, NY

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. In the heart of New York City, at Store# 08769 on West 43rd & Broadway, we continue this legacy by creating meaningful connections through premium coffee, handcrafted beverages, and fresh food. As a Shift Supervisor, you'll play a pivotal role in upholding our high standards of customer experience and operational excellence in one of the most dynamic retail environments.

Role Overview

The Shift Supervisor position at Starbucks Store# 08769 in New York, New York, is a leadership role designed for motivated individuals ready to guide barista teams during shifts. This full-time opportunity involves overseeing daily operations, ensuring top-tier service, and fostering a positive store atmosphere. With flexible scheduling that accommodates early mornings, evenings, weekends, nights, and holidays, you'll thrive in a fast-paced retail setting. Estimated salary ranges from $38,000 to $48,000 annually, reflecting competitive pay for the New York market in the retail and food service sector.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are centered on operational leadership and customer satisfaction:

• Maintain regular and consistent attendance and punctuality, modeling reliability for the team.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Enforce store operating policies and standards, covering quality beverage and food preparation, cash handling, safety, and security.
• Prepare and coach team members in crafting beverages and food to exact recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks and coordinate the efforts of two or more employees to ensure smooth operations.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities to build relationships.
• Knowledge of retail operations and the ability to work collaboratively as part of a team.

Reasonable accommodations are available to support diverse needs, ensuring everyone can contribute fully.

Benefits & Perks

Starbucks offers an unmatched benefits package that sets us apart in the retail industry:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as a partner, sharing in the company's success.
• Spotify Premium: Enjoy a complimentary subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Indulge in handcrafted beverages and fresh pastries on every shift.
• 401(k) Match: Secure your future with generous company matching contributions.

Additional perks include comprehensive health insurance, paid time off, and employee discounts, making Starbucks a top employer for work-life balance.

Career Growth at Starbucks

At Starbucks, career advancement is a core value. Shift Supervisors often progress to roles like Assistant Store Manager, Store Manager, or District Manager. Our robust training programs, mentorship opportunities, and leadership development initiatives empower you to climb the ladder. Many of our executives started as baristas, proving that dedication leads to rewarding paths. In New York, with its vibrant energy, you'll gain invaluable experience that propels your retail career forward.

Training and Development

From day one, you'll access Starbucks University for ongoing education, skill-building workshops, and certifications in coffee expertise, customer service, and management.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to be part of a purpose-driven culture that values inclusivity, innovation, and community impact. In the bustling Times Square area of New York, you'll serve diverse customers, from tourists to locals, creating moments of connection over every cup. Our commitment to ethical sourcing, sustainability, and partner well-being ensures you work for a brand that aligns with your values. With competitive pay, unparalleled benefits, and endless growth potential, Starbucks is where ambitious leaders begin their journey.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Partners enjoy immediate access to free coffee markouts, Spotify Premium, and more, with full benefits upon eligibility.

How does Starbucks support career growth?

Through promotions, training, tuition coverage, and Bean Stock equity.

Is this a full-time position?

Yes, full-time role with opportunities for overtime and advancement.

Ready to elevate your career? Apply for the Shift Supervisor role at Starbucks Store# 08769, West 43rd & Broadway, New York, NY today and become part of the Starbucks family.