About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. In New York, New York, our stores like Store# 08614 at 58th & 8th embody this ethos, serving vibrant communities with passion and excellence.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in New York, New York, you will play a pivotal role in leading your team during shifts, ensuring outstanding customer service, and upholding our high operational standards. This position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced environments. You will coach baristas, manage daily operations, and contribute to creating the 'Starbucks Experience' that keeps customers returning. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role offers a dynamic entry into leadership within one of the most admired brands in the world.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and maintaining store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized for customers, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to optimize efficiency.
• Directing the work of others to deliver seamless service and operational excellence.

Daily Leadership Duties

Each shift, you'll inspire your team to exceed expectations, foster a positive work environment, and handle customer requests with grace and efficiency. Your ability to build relationships will strengthen team dynamics and customer loyalty.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in New York, NY, you should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Strong ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills and knowledge of the retail environment.
• Strong interpersonal skills, with the ability to work as part of a team and build lasting relationships.

No formal degree is required, but a passion for coffee, people, and leadership is essential. We welcome diverse backgrounds and provide training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Equity in the company through stock options, allowing you to share in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your educational dreams.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and food items daily at no cost.
• 401(k) with Company Match: Secure your future with robust retirement savings support.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. We prioritize your well-being and work-life balance.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Store Manager, District Manager, or even corporate positions. Our internal mobility program has helped thousands advance their careers. With ongoing training, mentorship, and leadership development programs, your growth is our priority. Many of our top executives started in hourly roles just like this one.

Training and Development

From day one, you'll receive world-class training on coffee craftsmanship, customer service, and management skills. Online learning platforms and in-store coaching ensure you're always evolving.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. In the heart of New York at 58th & 8th, you'll contribute to a store that buzzes with energy and connection. Enjoy competitive pay estimated at $38,000-$48,000 annually (based on market rates for the role in New York, NY), flexible scheduling, and a supportive culture. Whether you're passionate about coffee or leadership, Starbucks offers a premium platform to thrive. Our commitment to ethical sourcing, environmental responsibility, and social equity makes us a leader in the industry.

Don't miss this opportunity to elevate your career in a role that blends passion, purpose, and possibility.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Is prior supervisory experience required?

At least six months delegating tasks or coordinating teams is preferred.

What benefits are available immediately?

Free coffee/food markouts and Spotify Premium start right away, with full benefits package upon eligibility.

How does Starbucks support career advancement?

Through tuition coverage, leadership training, and internal promotion opportunities.

Is this a full-time position?

Yes, full-time employment with comprehensive benefits.