About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer experiences, and a commitment to sustainability. In the United States, Starbucks operates thousands of stores, including vibrant locations in New York City, where the energy of urban life meets the comfort of perfectly crafted beverages. As a Shift Supervisor at Store# 21514 on 132-40 Metropolitan Ave in New York, you'll be part of a dynamic team that brings the Starbucks experience to life in one of the most exciting cities in the world.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up in a fast-paced retail environment. Reporting to store management, you'll oversee shift operations, coach baristas, and ensure every customer leaves with a smile. This full-time opportunity in New York, NY, offers hands-on experience in team leadership, customer service, and operational excellence. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role is perfect for those who thrive in a high-energy setting. Estimated salary ranges from $38,000 to $48,000 annually, based on market rates for retail leadership in New York.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are critical to store success:

• Maintain regular and consistent attendance and punctuality, upholding store standards with or without reasonable accommodations.
• Work flexible hours to meet operational needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Coach and prepare team members in food and beverage recipes, including customizations for temperature, ingredients, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure smooth operations.

Qualifications & Requirements

Starbucks seeks candidates with proven abilities to lead and connect:

• At least six months of experience in customer-interaction roles, fulfilling requests and building rapport.
• Six months of experience delegating tasks or coordinating teams of two or more.
• Strong ability to direct others, learn quickly, and communicate effectively orally.
• Knowledge of retail environments, interpersonal skills, and team collaboration.
• Capacity to build relationships and work flexibly in a team-oriented setting.

No formal education beyond high school is required, but a passion for coffee and people is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set it apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as a partner (employee), sharing in the company's success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee and Food Markouts: Take home beverages and snacks daily to savor the Starbucks difference.
• 401(k) Match: Build your retirement savings with generous company matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. Shift Supervisors often advance to Assistant Store Manager, Store Manager, and beyond, with opportunities in district management, operations, and corporate roles. Internal promotions fill over 70% of leadership positions. Access free training via the Starbucks College Achievement Plan, leadership workshops, and mentorship. In New York, NY, high-performing stores offer accelerated paths in a competitive market. Many partners start as baristas and rise through the ranks, proving Starbucks is a launchpad for retail careers.

Training and Development

New Shift Supervisors receive hands-on training in leadership, food safety, customer service, and inventory management. Ongoing e-learning modules and in-store coaching ensure continuous improvement.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company focused on ethical sourcing, community impact, and employee well-being. In New York, contribute to a store that serves diverse neighborhoods on Metropolitan Ave. Enjoy a supportive culture emphasizing work-life balance, inclusivity, and innovation. Starbucks partners report high job satisfaction due to meaningful work and growth opportunities. Be part of the brand that pioneered the third-place experience—beyond home and work.

Role FAQs

What is the work schedule like?

Flexible, including early mornings, evenings, weekends, nights, and holidays to support 24/7 operations where applicable.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits start immediately?

Tuition coverage, Bean Stock, Spotify, free markouts, and more from day one.

Is this a full-time role?

Yes, full-time employment with competitive pay and comprehensive benefits.

How do I apply?

Search for Store# 21514 on Starbucks careers site and submit your application today.

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