About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our vision to life daily. As a Shift Supervisor in New York, NY, you'll be part of a dynamic team in one of the most vibrant cities in the world, contributing to the energy of Store# 02864 at 75th & 3rd.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store operations during shifts. Reporting to the store manager, you'll oversee team performance, ensure operational excellence, and deliver the Starbucks Experience to every customer. This full-time position requires flexibility, as shifts may include early mornings, evenings, weekends, nights, and holidays. Ideal candidates thrive in fast-paced retail environments, possess strong people skills, and are passionate about coffee and customer satisfaction.

In New York, NY, this role offers the chance to work in a high-volume store, honing leadership skills while enjoying the perks of urban Starbucks culture. With an estimated salary range of $38,000 to $48,000 annually, competitive for the retail food sector, this position provides a strong foundation for career advancement.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are pivotal to store success:

• Maintain regular and consistent attendance and punctuality, modeling reliability for the team.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays as needed.
• Enforce store operating policies and standards, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Prepare and coach baristas in making food and beverages to standard recipes or customized orders, handling variations like temperature adjustments or ingredient substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure smooth operations.
• Direct the work of others, providing guidance and support to achieve peak performance.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Proven ability to direct others and work collaboratively in a team setting.
• Strong oral communication skills and the ability to learn quickly in a dynamic environment.
• Knowledge of retail operations and solid interpersonal skills to build lasting relationships with customers and partners.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diversity and provides reasonable accommodations to ensure equal opportunity.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Indulge in your favorites on every shift.
• 401(k) with Company Match: Secure your financial future with our generous matching program.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our store managers, district managers, and executives started as hourly partners. In New York, NY, opportunities abound for promotion to roles like Assistant Store Manager or beyond. Our internal mobility rate is high, with thousands of promotions annually. Leverage tools like our Learning & Development platform to build skills in operations, merchandising, and people leadership.

Pathways to Success

From Shift Supervisor, advance to Store Manager (average tenure: 1-2 years), then District Manager overseeing multiple stores. Starbucks supports certifications, mentorship, and global opportunities.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In New York, NY, you'll connect with diverse customers at 75th & 3rd, contributing to local culture. We prioritize inclusivity, sustainability (100% ethically sourced coffee), and social impact through initiatives like the Starbucks Foundation. Enjoy a premium work culture with recognition programs, team events, and a focus on work-life balance. With our benefits and growth potential, this role is a launchpad for your retail career.

Role FAQs

What is the salary for Shift Supervisor in New York, NY?

Estimated at $38,000-$48,000 yearly, based on market rates with a buffer for performance incentives.

Is this a full-time position?

Yes, full-time with flexible scheduling.

What benefits do Shift Supervisors get?

Tuition coverage, Bean Stock, Spotify, free drinks/food, 401(k) match, and more.

Do I need prior experience?

Yes, six months in customer service and delegation.

How do I apply?

Visit Starbucks careers site and search for Store# 02864, 75th & 3rd.