About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do: to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring passion to every store. From iconic Frappuccinos to ethically sourced coffee beans, Starbucks sets the standard for quality and innovation in the retail food and beverage sector. Joining Starbucks means becoming part of a legacy of excellence, sustainability, and partner-focused culture.

Role Overview

The Shift Supervisor role at Starbucks Store# 15752 in Niles, Illinois, is a dynamic leadership position perfect for motivated individuals ready to step up in a fast-paced retail environment. As a Shift Supervisor, you will lead a team of baristas during shifts, ensuring exceptional customer service, operational excellence, and adherence to Starbucks standards. Located at Sec Milwaukee & Touhy in Niles, this store serves the vibrant Chicago suburb community with high-quality beverages and food.

This full-time position offers flexible scheduling but requires availability for early mornings, evenings, weekends, nights, and holidays. With six months of relevant experience, you'll coach teams, handle cash securely, and create memorable experiences for customers. It's an entry into Starbucks leadership with real growth potential.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact includes:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours that encompass early mornings, evenings, weekends, nights, and/or holidays to meet store needs.
• Upholding store operating policies and standards, including delivering quality beverages and food products, precise cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, adapting for temperature, ingredient quantities, or substitutions.
• Leveraging at least six months of experience to delegate tasks and coordinate the efforts of two or more employees effectively.

Leadership Focus

Direct the work of others, foster team collaboration, and build strong relationships to drive store success. Your ability to learn quickly and communicate orally will shine in this role.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Niles, IL, you need:

• Six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• At least six months delegating tasks or coordinating two or more employees.
• Proven ability to direct others' work with strong leadership skills.
• Quick learning aptitude in a dynamic retail setting.
• Effective oral communication and strong interpersonal skills.
• Team player mindset with retail environment knowledge and relationship-building prowess.
• Flexible availability matching store demands.

No formal education beyond high school is required, but passion for coffee and customer service is essential. Starbucks welcomes diverse backgrounds and provides reasonable accommodations.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner well-being:

• Bean Stock: Annual stock grants to make you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), no cap on eligible programs.
• Spotify Premium: Free subscription to enjoy music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits start day one for eligible partners, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests in your development. Shift Supervisors often advance to Assistant Store Manager, Store Manager, and beyond—many district and regional leaders started here. With internal training programs, leadership development, and tuition coverage, your path is limitless. In Niles, IL, this role positions you for growth within the Chicago market, one of Starbucks' busiest regions.

Our culture emphasizes inclusion, equity, and diversity, with mentorship and coaching to unlock your potential. Over 70% of store leadership roles are filled internally, proving our commitment to promotion from within.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values you as a partner. In Niles, Illinois, you'll contribute to a community hub at Sec Milwaukee & Touhy, crafting moments of connection over coffee. Enjoy competitive pay estimated at $36,000-$46,000 annually (based on market rates), premium benefits, and a supportive team. Starbucks' global reach offers relocation opportunities, while local impact builds lasting relationships. If you thrive in retail, love leading teams, and seek meaningful work, this Shift Supervisor role is your next step.

Role FAQs

Q: What is the estimated salary for this role?
A: Approximately $36,000-$46,000 USD per year, based on experience and local market rates in Niles, IL.

Q: Is this a full-time position?
A: Yes, full-time with flexible scheduling.

Q: What experience is required?
A: Six months customer service and six months task delegation/coordination.

Q: Do benefits start immediately?
A: Yes, eligible benefits like tuition coverage and markouts begin day one.

Q: How do I apply?
A: Visit Starbucks careers site and search for Store# 15752 in Niles, IL. Apply now to brew your future!