About Starbucks Coffee Company

Starbucks Coffee Company is the premier global coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the United States and worldwide, Starbucks has built a legacy of excellence in the coffee industry since 1971. Headquartered in Seattle, Washington, we source ethically grown coffee beans and craft exceptional beverages and food items that delight millions daily. Our mission extends beyond coffee; we foster inclusive communities, champion sustainability, and empower our partners (that's what we call our employees) with unparalleled growth opportunities. In Niles, Illinois, our store at Milwaukee & Oakton (#65060) embodies this spirit, serving as a vibrant hub for locals seeking quality coffee and genuine connections.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Niles, Illinois, you'll step into a dynamic leadership role where you'll guide baristas, ensure seamless store operations, and deliver the signature Starbucks experience. This position is perfect for motivated individuals with retail or food service backgrounds who thrive in fast-paced environments. You'll coach teams on beverage and food preparation, manage daily shifts, and uphold our high standards for customer service, safety, and efficiency. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role offers a chance to build skills in team leadership while enjoying Starbucks' renowned partner benefits.

Why This Role Stands Out

Shift Supervisors aren't just managers—they're the heartbeat of the store, fostering team synergy and creating moments of connection for every customer. If you have at least six months of experience interacting with customers and delegating tasks, this is your opportunity to advance in the coffee industry with a brand synonymous with quality and innovation.

Key Responsibilities

In this hands-on leadership position, your core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep operations running smoothly.

These responsibilities empower you to direct the work of others, making a tangible impact on store performance and customer satisfaction.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Niles, IL, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities to build relationships and work collaboratively as part of a team.
• Knowledge of the retail environment, with a passion for delivering exceptional service.

No formal degree is required—your hands-on experience and enthusiasm for coffee culture are what matter most. Reasonable accommodations are available to support your success.

Benefits & Perks

Starbucks invests in its partners with industry-leading benefits that go beyond competitive pay (estimated $36,000–$46,000 annually for this role in Niles, IL):

• 100% Tuition Coverage: Pursue your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants to share in the company's success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee & Merch Markouts: Take home coffee, tea, and merchandise daily.
• 401(k) Match: Build your retirement savings with generous company matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits underscore Starbucks' commitment to your well-being and long-term prosperity.

Career Growth at Starbucks

Starbucks is more than a job—it's a career launchpad. As a Shift Supervisor, you'll gain leadership experience that paves the way for roles like Store Manager, District Manager, or even corporate positions. Our robust training programs, mentorship opportunities, and internal mobility have helped thousands of partners advance. With 100% tuition coverage via ASU Online, you can upskill in business, leadership, or hospitality while working. Many Shift Supervisors quickly move up, leveraging skills in team direction, customer service, and operations honed on the job.

Pathways to Promotion

Excel in this role, and doors open to multi-unit management or specialized tracks in merchandising, training, or sustainability initiatives. Starbucks promotes from within, ensuring your hard work translates to real advancement.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, innovation, and impact. In Niles, Illinois, you'll contribute to a community-focused store while enjoying a supportive culture that prioritizes work-life balance and personal growth. Our emphasis on ethical sourcing, environmental responsibility, and partner empowerment sets us apart in the retail and coffee sectors. Whether you're passionate about crafting the perfect latte or leading high-performing teams, Starbucks offers the platform to thrive. Plus, with benefits like Bean Stock and free coffee markouts, every shift feels rewarding.

Role FAQs

Q: What is the estimated salary for this Shift Supervisor role?
A: Based on market rates in Niles, IL, expect $36,000–$46,000 USD yearly, depending on experience and performance.

Q: Is this a full-time position?
A: Yes, full-time with flexible scheduling to fit your lifestyle.

Q: What experience is required?
A: Six months in customer service and six months delegating tasks; retail knowledge is a plus.

Q: Are benefits available immediately?
A: Eligible partners enjoy benefits like tuition coverage and 401(k) match after meeting eligibility criteria.

Q: How do I apply?
A: Visit our careers site, search for Store# 65060 in Niles, IL, and submit your application today!

Join the Starbucks family and elevate your career as a Shift Supervisor. Apply now and start brewing your future.