Shift Supervisor - Starbucks Coffee Company in Norcross, Georgia

About Starbucks Coffee Company

Starbucks Coffee Company is the premier global coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the United States and worldwide, Starbucks has built a legacy of excellence in the coffee industry since 1971. In Norcross, Georgia, our store at Peachtree Industrial Blvd & S Old Peachtree (#14431) embodies this mission, creating a welcoming third place between work and home where communities connect over exceptional beverages and food.

As a leader in retail and hospitality, Starbucks invests heavily in its partners (that's what we call our employees), offering unparalleled opportunities for personal and professional growth. Whether you're starting as a Shift Supervisor or aiming higher, Starbucks provides the tools, training, and culture to thrive.

Role Overview

The Shift Supervisor role at Starbucks in Norcross, Georgia, is your gateway to leadership in a dynamic retail environment. In this position, you'll oversee operations during your shift, ensuring every customer leaves with a smile and a perfectly crafted drink or bite. This full-time role demands flexibility, with shifts that may include early mornings, evenings, weekends, nights, and holidays—perfect for those who thrive in fast-paced settings.

Shift Supervisors are the heartbeat of the store, blending hands-on barista expertise with team leadership. You'll coach partners on recipes, handle cash securely, and uphold the highest standards of safety and service. If you have at least six months of customer-facing experience and proven ability to delegate tasks, this role at Starbucks Coffee Company positions you for impact and advancement.

Key Responsibilities

As a Shift Supervisor, your days will be filled with meaningful action:

• Maintain regular and consistent attendance and punctuality, modeling reliability for the team.
• Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies, delivering quality beverages and food products while managing cash handling, safety, and security.
• Prepare beverages and coach partners on standard recipes, customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to two or more employees, coordinating efforts to ensure smooth operations and exceptional guest experiences.

Leadership in Action

Direct the work of others with confidence, fostering a positive team environment. Your ability to build relationships and communicate effectively will drive store success, from bustling morning rushes to evening closes.

Qualifications & Requirements

Starbucks seeks driven individuals ready to lead. Key qualifications include:

• At least six months of experience in a customer-facing role, constantly interacting with and fulfilling requests.
• Six months of delegating tasks or coordinating two or more employees.
• Strong ability to direct others, learn quickly, and communicate orally.
• Knowledge of retail environments, interpersonal skills, and teamwork prowess.
• Availability for flexible scheduling and commitment to attendance standards.

No formal degree required—just passion for coffee, people, and performance. Starbucks provides training to excel.

Benefits & Perks

Starbucks sets the standard for partner benefits, making this Shift Supervisor role in Norcross more than a job—it's a rewarding career launchpad:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants to share in company success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Food Markouts: Indulge in drinks and snacks daily.
• 401(k) Match: Secure your future with generous company contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits underscore Starbucks' commitment to your well-being.

Career Growth at Starbucks

At Starbucks, Shift Supervisors don't plateau—they ascend. This role builds foundational leadership skills, paving the way to District Manager, Store Manager, or corporate opportunities. With internal mobility programs, 70% of leaders started in hourly roles. Access leadership training, mentorship, and development paths tailored to your ambitions. In Norcross, Georgia, join a supportive district network fueling rapid advancement in the coffee industry.

Training & Development

From barista basics to advanced management courses, Starbucks invests in your growth. Expect ongoing coaching to master operations and inspire teams.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven culture that values inclusivity, innovation, and impact. In Norcross, contribute to a vibrant community hub while enjoying premium pay (estimated $36,000–$46,000 annually), comprehensive benefits, and flexible full-time hours. Stand out with strong SEO visibility in retail careers—search 'Starbucks Shift Supervisor Norcross' and apply now to elevate your career.

Starbucks isn't just coffee; it's connection. Build lasting relationships, hone leadership, and sip success daily.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in Georgia's retail sector, expect $36,000–$46,000 yearly, with opportunities for tips and bonuses.

Is this a full-time position?

Yes, full-time with flexible scheduling to fit your life.

What experience is required?

Six months customer service and delegation experience; retail knowledge preferred.

Does Starbucks offer benefits immediately?

Eligible partners enjoy benefits like tuition coverage and 401(k) from day one.

How do I apply?

Search for Store #14431 on Starbucks careers site and submit your application today!

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