About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to ethical sourcing. At Starbucks, we source the finest arabica coffee beans from sustainable farms, crafting beverages that inspire connection. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor in Norcross, Georgia, you'll be part of a dynamic team driving this mission forward in a vibrant retail environment.

Role Overview

The Shift Supervisor role at Starbucks Store# 08501, located at Indian Trail & Oakbrook in Norcross, Georgia, is perfect for motivated leaders ready to elevate store operations. In this full-time position, you'll oversee shifts, coach baristas, ensure top-tier service, and maintain our high standards for food and beverage quality. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role demands reliability and a passion for people. Estimated salary ranges from $36,000 to $46,000 annually, reflecting competitive pay in the retail food sector with a buffer for performance incentives.

Why Norcross, Georgia?

Norcross offers a thriving community just northeast of Atlanta, blending suburban charm with urban access. Our store at Indian Trail & Oakbrook serves a diverse customer base, providing an exciting backdrop for leadership growth.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact includes:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Upholding store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to deliver seamless service.

These responsibilities empower you to lead by example, fostering a positive store culture while driving operational excellence.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, bring the following:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others with confidence and clarity.
• Quick learning aptitude to master recipes, procedures, and systems.
• Effective oral communication skills for team coaching and customer engagement.
• Strong knowledge of the retail environment and interpersonal skills to build lasting relationships.
• Team-oriented mindset with availability for flexible scheduling.

No formal degree required—your experience and passion are what count. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and growth:

• 100% Tuition Coverage: Pursue a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Food Markouts: Indulge in your favorites on every shift.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits underscore Starbucks' commitment to holistic employee support.

Career Growth at Starbucks

Starbucks invests in your potential. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility program has propelled thousands into leadership positions. With ongoing training via Starbucks College and leadership development programs, your career trajectory is limitless. Many executives started as baristas—your journey begins here in Norcross.

Training & Development

From day one, you'll receive hands-on training in coffee mastery, customer service, and leadership. Access digital learning platforms and mentorship to accelerate your skills.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that prioritizes people, communities, and sustainability. We offer stable full-time employment, competitive pay, and a fun, inclusive workplace. In Norcross, contribute to a store that’s the heart of the community, serving loyal customers with passion. Stand out with opportunities for recognition, bonuses, and rapid promotion. Starbucks isn't just a job—it's a career where you can make a difference, one shift at a time.

Role FAQs

Is this a full-time position?

Yes, Shift Supervisor roles at Starbucks are full-time, offering consistent hours and benefits eligibility.

What is the salary range?

Estimated at $36,000–$46,000 yearly, based on market rates for Norcross, GA, with potential for tips and incentives.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to others is required.

What shifts will I work?

Flexible, including early mornings, evenings, weekends, nights, and holidays to meet store needs.

How do I apply?

Search for Store# 08501 on Starbucks careers site and submit your application today!

Ready to lead at Starbucks? Apply now and brew your future in Norcross, Georgia.