About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the United States and globally, Starbucks offers premium coffee, handcrafted beverages, fresh food, and a welcoming Third Place environment. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing ethical sourcing, sustainability, and community impact. At Starbucks, every partner (that's what we call our employees) plays a vital role in creating meaningful connections with customers. As a Shift Supervisor in Norfolk, Virginia, you'll be at the heart of this mission, leading a dynamic team in Store# 07478 at Granby & Plume.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in Norfolk, Virginia, is a leadership role designed for motivated individuals ready to step up in a fast-paced retail environment. This full-time opportunity involves overseeing store operations during shifts, ensuring exceptional customer experiences, and coaching baristas to deliver Starbucks standards. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role suits those who thrive in a vibrant, team-oriented setting. Gain hands-on experience in retail management, customer service, and food/beverage preparation while advancing your career with one of America's most beloved brands.

Why Norfolk, Virginia?

Located in the historic Granby & Plume area of Norfolk, this Starbucks store serves a diverse community in the Hampton Roads region. Norfolk offers a coastal lifestyle with vibrant arts, dining, and naval history, making it an ideal spot for career starters seeking work-life balance.

Key Responsibilities

As a Shift Supervisor, you'll take ownership of store operations to create the Starbucks experience for every customer. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members.
• Directing the work of others to maintain efficiency and high service levels.

These duties ensure smooth operations and elevate the customer experience in a high-volume retail setting.

Qualifications & Requirements

Starbucks seeks candidates with proven leadership potential and customer focus. Essential qualifications include:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master recipes, procedures, and systems.
• Strong oral communication skills for team coaching and customer engagement.
• Knowledge of the retail environment and ability to handle cash securely.
• Interpersonal skills to build relationships with customers and team members.
• Team player mindset with flexibility for varied shifts.

No formal degree is required—your experience and passion for service are what matter most.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and growth:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers full tuition for online degrees at Arizona State University.
• Bean Stock: Equity grants that make you a partner in the company's success.
• Spotify Premium: Free subscription to enjoy music on the job and beyond.
• Free Coffee & Drink Markouts: Enjoy complimentary handcrafted beverages and food items daily.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and partner discounts. These benefits underscore Starbucks' commitment to holistic partner support.

Career Growth at Starbucks

Starbucks invests in your development with robust training programs, leadership pathways, and opportunities to advance. Many Shift Supervisors progress to Store Manager, District Manager, or corporate roles. With internal mobility across 15,000+ U.S. stores, your career trajectory is limitless. Access mentorship, skill-building workshops, and the Starbucks Leadership Lab to hone your abilities. In Norfolk, you'll join a supportive district network fostering rapid promotions for high performers.

Training & Development

New Shift Supervisors receive comprehensive onboarding, including barista skills, leadership training, and operational simulations. Ongoing education ensures you're equipped for success.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to impact lives daily. Lead a passionate team, craft moments of connection over coffee, and contribute to sustainability initiatives like ethical bean sourcing. In Norfolk's Granby & Plume store, enjoy a collaborative culture, competitive pay estimated at $36,000-$46,000 annually, and the prestige of Starbucks on your resume. With a focus on diversity, equity, and inclusion, Starbucks welcomes all backgrounds to its partner family.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits start immediately?
A: Free drinks/food, Spotify Premium, and more from day one; tuition and 401(k) after eligibility.

Q: How do I apply?
A: Visit the Starbucks careers site and search for Store# 07478 in Norfolk, VA—apply now!

Q: Is this a full-time role?
A: Yes, full-time employment with benefits.

Ready to brew your future? Apply for the Shift Supervisor role at Starbucks in Norfolk today and become part of something bigger.