About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores across more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do: to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life daily. From sourcing ethically grown coffee beans to creating inclusive spaces, Starbucks sets the standard in the retail and food service industry. Joining Starbucks means becoming part of a legacy of innovation, sustainability, and partner-focused culture.

Role Overview

The Shift Supervisor role at Starbucks Store# 06952, located at 36th & Robinson in Norman, Oklahoma, is a dynamic leadership position perfect for motivated individuals ready to step up in a fast-paced retail environment. As a Shift Supervisor, you will lead a team of baristas during shifts, ensuring smooth operations, exceptional customer service, and adherence to Starbucks standards. This full-time position offers flexible hours, including early mornings, evenings, weekends, nights, and holidays, providing the opportunity to grow within one of America's most beloved brands.

Shift Supervisors at Starbucks are the heartbeat of the store, coaching partners, managing daily tasks, and creating moments of connection for customers. With a focus on quality beverages, food preparation, and store safety, this role combines hands-on leadership with customer interaction in a supportive team setting.

Key Responsibilities

Shift Supervisors play a pivotal role in delivering the Starbucks experience. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes such as temperature, quantity of ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep operations running seamlessly.

Leadership and Team Support

Direct the work of others, build relationships, and foster a positive team environment. Your ability to communicate effectively and work collaboratively will be key to success.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Norman, Oklahoma, candidates should possess:

• At least six (6) months of experience in a position requiring constant interaction with and fulfilling customer requests.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal skills.
• Knowledge of the retail environment, ability to work as part of a team, and capacity to build relationships.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diverse backgrounds and provides training to support your success.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner well-being and growth:

• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you an owner in the company.
• 100% Tuition Coverage: Full coverage for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Plan for your future with robust retirement savings support.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for advancement to roles like Assistant Store Manager, Store Manager, and beyond. Our internal mobility programs have helped thousands of partners climb the ladder—over 70% of our leaders started in hourly roles. With ongoing training, mentorship, and leadership development courses, your career at Starbucks is limitless. In Norman, Oklahoma, this store offers a supportive environment to launch your retail management journey.

Training and Development

From barista basics to advanced leadership workshops, Starbucks invests in your growth with tailored programs like the Barista Basics, Shift Supervisor training, and the Starbucks College Achievement Plan.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Norman means more than a job—it's a chance to lead with purpose. Be part of a company that champions inclusivity, sustainability (like our 99% ethically sourced coffee), and community impact. In Norman, you'll serve a vibrant college town community near the University of Oklahoma, creating daily moments of joy. With competitive pay estimated at $34,000-$42,000 annually (based on market rates for the role in Oklahoma), plus unparalleled benefits, Starbucks offers stability and excitement. Stand out in the coffee industry, build lasting skills, and contribute to a brand that values you.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least 6 months delegating tasks or coordinating teams, plus customer service experience.

What benefits are available immediately?

Eligible partners enjoy benefits like tuition coverage, Bean Stock, and free drinks from day one.

Is this a full-time role?

Yes, full-time employment with opportunities for overtime and career progression.

How do I apply?

Search for Store# 06952 in Norman, OK, on the Starbucks careers site and submit your application today!