About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. Our mission is to conduct our business in ways that create a lasting positive impact on society, from ethically sourcing the finest Arabica coffee to fostering inclusive communities. At Starbucks, we prioritize partner (employee) well-being, offering unparalleled benefits and opportunities for growth. Whether you're crafting the perfect latte or leading a shift, you'll be part of a culture that values diversity, innovation, and excellence.

Role Overview

As a Shift Supervisor at Starbucks Store# 13730 in North Bend & Mt. Si, North Bend, Washington, you'll play a pivotal role in delivering the Starbucks Experience. This leadership position involves overseeing store operations during your shift, coaching baristas, ensuring top-quality service, and maintaining a welcoming environment for customers. Shift Supervisors are the heartbeat of our stores, blending hands-on barista skills with team leadership to drive success. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role is ideal for motivated individuals ready to advance in the retail and coffee industry. Located in the scenic North Bend area, near Mt. Si, this position offers a dynamic workplace surrounded by natural beauty.

Key Responsibilities

Shift Supervisors at Starbucks are responsible for a range of critical tasks that ensure smooth operations and exceptional customer service. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and upholding store safety and security—with or without reasonable accommodations.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep the store running efficiently.

Leadership Focus

Direct the work of others while fostering a positive team environment. Your ability to learn quickly and communicate effectively will be key to motivating your team and resolving any issues that arise during shifts.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in North Bend, WA, candidates should possess the following qualifications:

• At least six (6) months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
• Ability to direct the work of others and build strong relationships within the team.
• Strong interpersonal skills, effective oral communication, and knowledge of the retail environment.
• Ability to work as part of a team, learn quickly, and handle the fast-paced demands of a coffeehouse.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks welcomes diverse backgrounds and provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice. As a Shift Supervisor, you'll enjoy:

• Bean Stock: Equity grants that make you a shareholder in Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your educational dreams.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and food items during shifts, plus discounts for friends and family.
• 401(k) with Company Match: Secure your future with robust retirement savings options and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner clubs for global travel discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our district managers, store managers, and executives started as baristas or shift supervisors. With internal promotion rates among the highest in retail, your path to roles like Assistant Store Manager, Store Manager, or beyond is clear. We offer tuition coverage to fuel your ambitions, whether pursuing business, hospitality, or other fields via ASU Online.

Training and Development

From hands-on coaching to digital learning platforms, Starbucks invests in your success. Advance your skills in customer service, operations, and leadership while gaining retail management experience in a supportive environment.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in North Bend means more than a job—it's a career with purpose. Be part of a brand that connects people over coffee, supports communities, and prioritizes sustainability. In North Bend, WA, you'll serve hikers, locals, and travelers near Mt. Si, creating moments of connection in a vibrant store. Our premium culture emphasizes work-life balance, inclusivity, and recognition. With competitive pay estimated at $38,000–$48,000 annually (based on market rates for the role and location), plus tips and benefits, you'll thrive. Starbucks partners are our greatest asset, and we treat you like family.

Role FAQs

What hours will I work?

Flexible scheduling includes early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams is required.

What benefits start immediately?

Eligible partners receive Bean Stock, tuition coverage, Spotify Premium, free markouts, and more from day one.

Is training provided?

Comprehensive onboarding and ongoing development ensure you're set for success.

How do I apply?

Search for Store# 13730 in North Bend, WA, on the Starbucks careers site and submit your application today!