About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are passionate about ethically sourcing the finest arabica coffee and handcrafting beverages that inspire connection. Our commitment to sustainability, community impact, and partner (employee) well-being sets us apart in the retail and food service industry. As a Shift Supervisor in Northbrook, Illinois, you'll join a dynamic team dedicated to creating moments of connection for customers every day.

Role Overview

The Shift Supervisor role at Starbucks Store# 68664, located at Waukegan & Shermer in Northbrook, Illinois, is perfect for motivated leaders ready to take the next step in their retail career. In this full-time position, you'll oversee shift operations, coach baristas, ensure top-tier service, and maintain our high standards for food and beverage quality. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role demands reliability and a passion for people. Gain hands-on leadership experience while enjoying competitive pay estimated at $36,000-$46,000 annually, plus comprehensive benefits that support your personal and professional growth.

Why Northbrook, Illinois?

Northbrook offers a vibrant suburban setting just north of Chicago, blending small-town charm with big-city access. Our store at Waukegan & Shermer serves a diverse community of professionals, families, and coffee enthusiasts, making it an ideal spot to build your career in a bustling retail environment.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact will be significant. You'll lead by example, ensuring every customer leaves with a smile and a perfectly crafted drink.

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays as needed.
• Uphold store operating policies, including providing quality beverages and food products, precise cash handling, and prioritizing store safety and security.
• Prepare beverages and coach team members on standard recipes, customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to keep operations running smoothly.
• Direct the work of others, fostering a positive and productive team environment.

Qualifications & Requirements

Starbucks seeks candidates who thrive in fast-paced retail settings. To succeed as a Shift Supervisor:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Proven ability to direct others and learn quickly in dynamic environments.
• Strong oral communication skills and knowledge of the retail environment.
• Exceptional interpersonal skills, with the ability to build relationships and work collaboratively as part of a team.

Reasonable accommodations are available to support your success. If you embody these traits, you're ready to lead at Starbucks.

Benefits & Perks

Starbucks invests in its partners with industry-leading benefits that go beyond the ordinary:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, sharing in the company's success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee & Drink Markouts: Indulge in handcrafted beverages on every shift.
• 401(k) Match: Secure your future with company-matched retirement savings.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits make Starbucks a top employer in retail careers.

Career Growth at Starbucks

Starbucks is committed to your advancement. Shift Supervisors often progress to roles like Assistant Store Manager, Store Manager, and beyond, with opportunities in district management, operations, and corporate positions. Our robust training programs, mentorship, and leadership development ensure you're equipped for success. Many of our executives started as baristas—your journey begins here in Northbrook.

Training & Development

From day one, you'll receive comprehensive onboarding, ongoing coaching, and access to Starbucks College Achievement Plan. Advance your skills in leadership, customer service, and operations while pursuing certifications and promotions.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, innovation, and impact. We prioritize ethical sourcing, environmental stewardship, and community engagement. In Northbrook, you'll contribute to a store that serves as a neighborhood hub, fostering connections amid the hustle of daily life. With competitive estimated salary, unparalleled benefits, and endless growth potential, this Shift Supervisor role offers more than a job—it's a career launchpad in the coffee industry.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Is experience required?
A: Yes, at least six months in customer service and task delegation.

Q: What benefits are available immediately?
A: Partners are eligible for benefits upon hire, including free drinks, tuition coverage, and more.

Q: How do I apply?
A: Visit our careers site and search for Store# 68664 in Northbrook, IL. Apply now to join the Starbucks family!

Ready to lead the next shift at Starbucks? This is your opportunity to brew success in Northbrook, Illinois.