About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on ethically sourcing premium Arabica coffee, crafting handcrafted beverages, and creating welcoming Third Place environments where communities connect. Our mission drives everything we do: to be the premier purveyor of the finest coffee while maintaining our uncompromising principles.

In Northville, Michigan, our Downtown Northville store (Store# 02486) embodies this spirit, serving the local community with exceptional service and products. As a Shift Supervisor, you'll play a pivotal role in upholding our standards and fostering a positive team culture.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in Northville, Michigan, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during your shift, ensuring smooth execution of service, product quality, and team performance. You'll coach baristas, handle customer interactions, and maintain our high standards for safety, cleanliness, and efficiency. This role offers flexible hours, including early mornings, evenings, weekends, nights, and holidays, providing the opportunity to grow within a supportive, fast-paced environment.

With a focus on customer satisfaction and team development, Shift Supervisors are the backbone of our store operations, directly contributing to the Starbucks experience that keeps guests returning.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties will include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies, including quality beverage and food preparation, cash handling, safety, and security.
• Coaching team members in preparing food and beverages to standard recipes or customizing orders based on customer preferences, such as temperature or ingredient adjustments.
• Delegating tasks and coordinating the work of two or more employees to optimize shift performance.
• Directing the work of others while building strong team relationships and providing exceptional customer service.

Daily Leadership Focus

Expect to interact constantly with customers, resolve issues swiftly, and model Starbucks' values of teamwork and excellence. Your ability to learn quickly and communicate effectively will be key to success.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Northville, MI, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and communicate orally effectively.
• Strong interpersonal skills, retail environment knowledge, and team collaboration abilities.
• Capacity to build relationships and work flexible schedules.

No formal education beyond high school is required, but a passion for coffee, service, and leadership is essential. Reasonable accommodations are available for qualified individuals.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you a partner in our success.
• Spotify Premium: Enjoy a complimentary subscription to enhance your daily playlist.
• Free Coffee & Food Markouts: Take home drinks and food items daily to savor our products.
• 401(k) Match: Secure your future with our generous company matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits underscore Starbucks' commitment to partners' holistic success.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training, mentorship, and pathways to roles like Assistant Store Manager or beyond. Many of our district managers and executives started as baristas. With internal mobility across thousands of stores, your career trajectory is limitless. Tuition coverage empowers you to earn degrees in business, hospitality, or any field, fueling promotions and long-term advancement.

Training & Development

From onboarding to ongoing workshops, Starbucks equips you with skills for every stage. Our culture celebrates diversity, inclusion, and innovation, ensuring you grow alongside a global leader.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to impact lives daily. In Northville, you'll serve a vibrant community while enjoying premium benefits, competitive pay (estimated $36,000-$46,000 annually), and a supportive culture. We're not just brewing coffee; we're crafting connections and careers. With our ethical sourcing, sustainability initiatives, and community involvement, you'll align with a brand that does good.

Experience the pride of leading a team that creates moments of joy for every customer. Starbucks values your unique contributions and offers stability in the retail sector.

Role FAQs

Q: What is the estimated salary range?
A: Approximately $36,000-$46,000 USD per year, based on market rates for Northville, MI, with opportunities for performance bonuses.

Q: Is this a full-time role?
A: Yes, full-time with flexible scheduling.

Q: What experience is required?
A: Minimum six months in customer service and team coordination.

Q: Are benefits available immediately?
A: Eligible partners receive benefits after meeting introductory period requirements.

Q: How do I apply?
A: Visit our careers site and search for Store# 02486 in Northville, MI. Apply now to start your Starbucks journey!