Shift Supervisor - Starbucks Coffee Company in Norwalk, California

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks offers high-quality coffees, teas, and handcrafted beverages while fostering a welcoming third-place environment. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, emphasizing ethical sourcing, sustainability, and community impact. In Norwalk, California, our Store# 10140 at Rosecrans & Shoemaker embodies this mission, serving the local community with exceptional service and premium products.

Role Overview

As a Shift Supervisor at Starbucks in Norwalk, CA, you will play a pivotal role in leading your team during shifts, ensuring smooth operations, and delivering outstanding customer experiences. This position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced environments. You will coach baristas, manage daily tasks, and uphold Starbucks' high standards for beverage and food quality. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this full-time role offers a dynamic entry into leadership within the coffee industry.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep shifts running efficiently.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Norwalk, you need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills, strong interpersonal abilities, and the capacity to build relationships.
• Knowledge of the retail environment and ability to work collaboratively as part of a team.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive stock grants as an eligible partner, sharing in the company's success.
• Spotify Premium: Enjoy a free subscription to enhance your daily playlist.
• Free Coffee and Drink Markouts: Indulge in complimentary beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include health insurance, paid time off, partner discounts, and mental health resources, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests in your professional development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, or District Manager. Our internal training programs, mentorship opportunities, and tuition reimbursement empower you to advance quickly. Many Starbucks leaders started in hourly positions, proving that dedication leads to rewarding careers in operations, merchandising, or corporate roles. In Norwalk, CA, join a supportive district team focused on your success.

Training and Development

From day one, receive comprehensive onboarding, ongoing coaching, and access to Starbucks College Achievement Plan. Advance your skills in barista techniques, team management, and business operations.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that prioritizes people, planet, and profit. In Norwalk, California, contribute to a vibrant community hub while enjoying competitive pay estimated at $38,000-$48,000 annually, flexible schedules, and unparalleled benefits. Experience a culture of inclusivity, innovation, and excellence where your contributions matter. Whether you're crafting the perfect latte or inspiring your team, you'll make a difference every shift.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Eligible partners enjoy free drinks, stock grants, and more from day one, with comprehensive benefits after qualifying periods.

How do I apply for the Norwalk location?

Search for Store# 10140 on Starbucks careers site and submit your application today.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime and advancement.