About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life. Whether in bustling urban stores or suburban gems like our location at Avenue at White Marsh in Nottingham, Maryland, every store embodies our passion for connection and excellence. As a Shift Supervisor, you'll play a pivotal role in upholding this legacy.

Role Overview

The Shift Supervisor position at Starbucks Store #07870, Avenue at White Marsh in Nottingham, Maryland, is a dynamic leadership role perfect for motivated individuals ready to step up in a fast-paced retail environment. In this full-time position, you'll oversee operations during your shift, ensuring seamless service, team coordination, and adherence to Starbucks' high standards. This role demands flexibility, quick thinking, and a customer-first mindset, offering a platform to develop leadership skills while immersing yourself in the vibrant coffee industry.

Shift Supervisors at Starbucks are the backbone of store operations, guiding baristas, managing workflows, and creating memorable experiences for guests. With early mornings, evenings, weekends, and holidays in the mix, this role suits those who thrive in varied schedules and seek to make an impact in a supportive team setting.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Leverage at least six months of experience in delegating tasks and coordinating the work of two or more employees to keep operations smooth.

Leadership Focus

Direct the work of others, build team relationships, and foster a positive environment where every partner excels. Your ability to communicate effectively and work collaboratively will drive success.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, bring the following:

• Six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• At least six months delegating tasks to other employees or coordinating teams of two or more.
• Proven ability to direct others, learn quickly, and adapt in a retail setting.
• Strong oral communication, interpersonal skills, and teamwork abilities.
• Knowledge of retail environments and a passion for building relationships with customers and partners.

Flexibility is key—availability for varied shifts is essential. Starbucks values diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth:

• Bean Stock: Equity grants that make you a true partner in our success.
• 100% Tuition Coverage: Enroll in Arizona State University Online bachelor's degrees with no out-of-pocket costs.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Complimentary drinks and food during shifts, plus discounts for friends and family.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner clubs for global travel opportunities. We invest in your health, happiness, and professional journey.

Career Growth at Starbucks

Starbucks is committed to your advancement. Shift Supervisors often progress to roles like Assistant Store Manager, Store Manager, and beyond, with internal promotion rates among the highest in retail. Our robust training programs, leadership development courses, and mentorship opportunities equip you for success. Many of our district and regional leaders started as baristas or shift supervisors. In Nottingham, Maryland, this role opens doors to district-wide opportunities across the Baltimore region.

Training and Development

From day one, you'll access Starbucks University for ongoing education, skill-building workshops, and certifications in coffee mastery and customer service excellence.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to be part of a purpose-driven company that values inclusivity, sustainability, and community impact. In Nottingham, Maryland, at the Avenue at White Marsh store, you'll contribute to a local hub where neighbors gather. Enjoy competitive pay estimated at $36,000–$46,000 annually (based on market rates for the role and location), plus the intangible rewards of making a difference daily. Our partners rave about the culture, flexibility, and genuine connections formed behind the bar.

Starbucks' commitment to ethical sourcing, environmental stewardship, and social equity sets us apart. As a Shift Supervisor, you'll lead by example, inspiring teams to uphold these standards.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Many perks like free coffee markouts start on day one, with full benefits package shortly after.

Is training provided?

Comprehensive onboarding and ongoing development through Starbucks University.

How do I apply?

Search for Store #07870 at Avenue at White Marsh on Starbucks careers site and submit your application today!

Ready to elevate your career? Become a Shift Supervisor at Starbucks in Nottingham, Maryland, and brew your future with us.