About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life daily. Whether in bustling urban stores or suburban gems like our Oak Lawn location at 111th & Cicero, every store embodies our passion for connection and quality. As a Shift Supervisor in Oak Lawn, Illinois, you'll play a pivotal role in upholding these standards while advancing your career in a supportive, dynamic environment.

Role Overview

The Shift Supervisor position at Starbucks Store #23422 in Oak Lawn, Illinois, is a leadership role perfect for motivated individuals ready to step up in the fast-paced world of retail and food service. Reporting to the store manager, you'll oversee operations during your shift, ensuring smooth execution of service, product quality, and team performance. This full-time role demands flexibility, with shifts that may include early mornings, evenings, weekends, nights, and holidays—ideal for those who thrive in a vibrant, customer-focused setting.

As a Shift Supervisor, you'll coach baristas, handle cash and inventory, and maintain the highest standards of safety and security. This position offers a gateway to management opportunities within Starbucks, where internal promotions are common. With competitive pay estimated between $37,000 and $48,000 annually (based on market rates for Illinois retail supervisors), plus comprehensive benefits, it's an excellent step for career-oriented professionals.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your daily duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies, including providing quality beverages and food products, accurate cash handling, and upholding safety and security standards.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized for customers, handling variations like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to deliver seamless service.

These responsibilities demand quick thinking, leadership, and a customer-first mindset, making this role both challenging and rewarding.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Oak Lawn, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail environment.
• Capacity to work as part of a team and build lasting relationships with colleagues and customers.

Availability for flexible scheduling is essential, as is a commitment to Starbucks' standards. No formal degree is required—your experience and passion for service will set you apart.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth:

• 100% Tuition Coverage: Pursue a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you a true partner in our success.
• Spotify Premium: Enjoy a complimentary subscription to enhance your downtime.
• Free Coffee and Food Markouts: Indulge in handcrafted beverages and fresh food items on every shift.
• 401(k) with Company Match: Secure your future with robust retirement savings support.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits underscore Starbucks' investment in your holistic success.

Career Growth at Starbucks

Starbucks is renowned for promoting from within—over 70% of our store managers started as hourly partners. As a Shift Supervisor, you'll receive hands-on training, leadership development programs, and opportunities to advance to roles like Assistant Store Manager or beyond. Our Oak Lawn store is part of a network that supports cross-location transfers and district-level positions. With digital tools like the Starbucks Partner Hub and mentorship programs, your path to multi-unit management or corporate roles is clear and achievable.

Training and Development

From day one, you'll access Starbucks University for online courses on leadership, customer service, and operations. Regular coaching sessions ensure you're equipped to excel and grow.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values diversity, equity, inclusion, and sustainability. In Oak Lawn, you'll serve a vibrant community while enjoying a supportive culture that celebrates your contributions. Our commitment to ethical sourcing, community impact, and partner happiness sets us apart. Whether you're passionate about coffee craftsmanship or team leadership, Starbucks empowers you to make a difference—one shift at a time.

Role FAQs

What is the salary range for this role?

Estimated at $37,000–$48,000 USD yearly, based on experience and local market rates in Oak Lawn, IL.

Is this a full-time position?

Yes, full-time with flexible scheduling to fit your lifestyle.

What benefits does Starbucks offer Shift Supervisors?

Highlights include 100% ASU tuition coverage, Bean Stock, Spotify Premium, free drinks/food, and 401(k) matching.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to others.

How do I apply?

Search for Store #23422 in Oak Lawn on the Starbucks careers site and submit your application today!