About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on creating a welcoming third place between home and work, where customers can connect, recharge, and enjoy premium coffee, handcrafted beverages, and fresh food. Our mission drives everything we do: to inspire and nurture the human spirit, one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Oakland, California location (Store# 11453, Estuary Cove), you'll play a pivotal role in upholding this legacy while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks is a leadership role designed for motivated individuals ready to step up and guide store operations during shifts. Located in the vibrant city of Oakland, California, this full-time opportunity at Store# 11453, Estuary Cove, offers hands-on experience in managing teams, ensuring top-tier customer service, and maintaining the high standards that define Starbucks. Shift Supervisors are the backbone of our stores, directing the work of baristas, handling customer interactions, and keeping the store running smoothly. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role is perfect for those who thrive in a fast-paced, customer-focused setting. Estimated salary ranges from $42,000 to $52,000 annually, competitive with retail and food sector rates in the Bay Area, plus comprehensive benefits.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are centered on operational excellence and team leadership. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations, to ensure seamless store operations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays, to meet customer demand.
• Meeting store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and upholding store safety and security protocols.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized for customers, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to optimize efficiency.

These responsibilities ensure that every customer leaves with an exceptional Starbucks experience, fostering loyalty and community connection.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Oakland, candidates should possess the following qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Proven ability to direct the work of others and lead effectively in a team environment.
• Strong ability to learn quickly, with effective oral communication skills.
• Knowledge of the retail environment, strong interpersonal skills, and the capacity to build meaningful relationships with team members and customers.
• Availability for flexible scheduling and commitment to regular attendance.

No formal degree is required, but prior retail or food service experience is highly valued. Starbucks provides training to help you excel.

Benefits & Perks

Starbucks offers an industry-leading benefits package that sets us apart as an employer of choice. As a Shift Supervisor, you'll enjoy:

• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your educational dreams.
• Bean Stock: Equity grants that make you a partner in Starbucks' success.
• Spotify Premium: Complimentary subscription to enhance your daily playlist.
• Free Coffee and Merchandise Markouts: Enjoy unlimited brewed coffee, tea, and exclusive partner discounts on merchandise.
• 401(k) with Company Match: Secure your future with robust retirement savings options and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee assistance programs, ensuring your well-being is a priority.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll gain leadership experience that paves the way for advancement to roles like Store Manager, District Manager, or even corporate positions. Our internal mobility program has helped thousands of partners climb the ladder—over 70% of our store managers started as hourly employees. With ongoing training, leadership workshops, and mentorship opportunities, your career at Starbucks in Oakland can lead to nationwide or global roles. We're invested in your growth because your success fuels ours.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. In Oakland's Estuary Cove store, you'll contribute to a diverse neighborhood while enjoying a supportive culture that celebrates every partner's unique contributions. Starbucks isn't just a job; it's a platform for personal and professional fulfillment, where you'll create moments of connection over coffee. With competitive pay, unparalleled benefits, and endless growth potential, this is your chance to brew a brighter future.

Role FAQs

What is the expected salary for this role?

Estimated at $42,000 - $52,000 USD yearly, based on market rates for Shift Supervisors in Oakland, CA.

Is this a full-time position?

Yes, full-time with flexible scheduling.

What benefits does Starbucks offer?

Highlights include 100% ASU Online tuition coverage, Bean Stock, Spotify Premium, free coffee markouts, and 401(k) match.

Do I need prior supervisory experience?

At least six months delegating tasks or coordinating teams is required.

How do I apply?

Search for Store# 11453, Estuary Cove on Starbucks careers site and submit your application today!