About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our vision to life daily. As a Shift Supervisor at our Oakland, California location on Telegraph & 28th, you'll play a pivotal role in upholding our standards of excellence while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks Store# 68030 in Oakland, California, is a leadership role designed for motivated individuals ready to step up and guide barista teams during shifts. This full-time opportunity involves overseeing store operations, ensuring top-tier customer experiences, and maintaining our high standards for food and beverage quality. Shift Supervisors are the on-the-ground leaders who coach partners, handle dynamic customer requests, and keep the store running smoothly during peak hours.

With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role suits those who thrive in a fast-paced retail setting. If you have a passion for coffee, people, and performance, this position offers a platform to develop essential management skills while enjoying Starbucks' renowned partner benefits.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, modeling reliability for the team.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays as needed.
• Enforce store operating policies, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Prepare beverages and food to standard recipes or customize based on customer preferences, such as adjusting temperatures, quantities, or ingredients.
• Coach and delegate tasks to baristas, coordinating the efforts of two or more team members to ensure seamless operations.
• Direct the work of others, fostering a positive team environment while delivering outstanding service.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Oakland, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of retail operations and the ability to build relationships with customers and team members.
• Team-oriented mindset with flexibility for varied shifts.

Reasonable accommodations are available to ensure all qualified candidates can perform essential functions.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Equity grants that make you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your educational dreams.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and fresh food items daily.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond—into district management or corporate opportunities. Our internal mobility program has helped thousands advance, with many starting as baristas and rising through the ranks. In Oakland, you'll benefit from regional training programs, mentorship, and performance-based promotions. Join a company where 70% of management roles are filled internally.

Training and Development

From day one, you'll receive hands-on training in coffee mastery, leadership, and operations. Ongoing programs like Barista Basics, Shift Supervisor Certification, and leadership workshops ensure you're equipped for success.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven organization committed to sustainability, diversity, and community impact. In Oakland, our store serves a vibrant neighborhood, offering chances to engage locally. Enjoy competitive pay estimated at $38,000–$48,000 annually (based on market rates for California retail leadership roles), plus tips and benefits that enhance your total rewards. Be part of a culture that values inclusivity, innovation, and work-life balance. Whether you're crafting the perfect latte or leading a team through a rush, your contributions matter.

Role FAQs

What is the estimated salary for this role?

Based on market data for Shift Supervisors in Oakland, CA, expect $38,000–$48,000 yearly, plus tips and comprehensive benefits.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling.

What experience is required?

Six months in customer service and team coordination.

Does Starbucks offer benefits immediately?

Eligible partners receive benefits after meeting introductory period requirements.

How do I apply?

Search for Store# 68030 on Starbucks careers site and submit your application today!

This role at Starbucks in Oakland is more than a job—it's a stepping stone to a rewarding career. Apply now and brew your future with us.