About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to ethical sourcing, sustainability, and creating inspiring moments for our partners (that's what we call our employees) and customers alike. In Ocala, Florida, our stores embody this mission, offering a welcoming third place between home and work.

Role Overview

As a Shift Supervisor at Starbucks Store# 08564 on New College Rd & SW 27th in Ocala, Florida, you will play a pivotal role in leading your team during shifts, ensuring smooth operations, and delivering the legendary Starbucks experience. This full-time position is ideal for motivated individuals with retail or food service experience who thrive in dynamic environments. You will coach baristas, manage customer interactions, and uphold our high standards for quality and service. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role offers the perfect blend of leadership and hands-on involvement in a fast-paced retail setting.

Why This Role Matters

Shift Supervisors are the heartbeat of our stores, directing the work of others while fostering a positive team culture. Your ability to learn quickly, communicate effectively, and build relationships will directly impact customer satisfaction and store performance.

Key Responsibilities

In this role, you will:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Be available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the tasks of two or more team members, directing their work effectively.

Daily Impact

From opening the store to closing, you'll ensure every shift runs seamlessly, creating memorable experiences for guests while supporting your team's success.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks in Ocala, you need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build lasting relationships.

No Experience? No Problem

While prior leadership experience is preferred, Starbucks values potential. If you have barista or customer service background, we provide training to help you grow into a supervisor role.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and future:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a shareholder in Starbucks' success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Markouts: Complimentary drinks and food items during your shifts, plus discounts for friends and family.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner clubs for exclusive events. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests in your development with world-class training programs, leadership coaching, and clear paths to promotion. Many of our district managers and store managers started as baristas or shift supervisors. In Ocala, you'll have opportunities to advance to roles like Assistant Store Manager or beyond. Our commitment to diversity, equity, and inclusion ensures everyone has a seat at the table for growth.

Training & Development

From Barista Basics to advanced leadership courses, Starbucks provides ongoing education, including digital learning platforms and mentorship programs tailored to your career goals.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, planet, and profit. In Ocala, Florida, you'll contribute to a vibrant community hub while enjoying competitive pay estimated at $34,000-$42,000 annually, flexible scheduling, and unparalleled benefits. Our culture celebrates individuality, teamwork, and innovation—perfect for those passionate about coffee and customer service. With a focus on sustainability, like our 2030 Goals for ethical sourcing and waste reduction, you'll work for a brand making a real difference.

Ready to elevate your career? This Shift Supervisor role at Store# 08564 offers stability, growth, and the joy of connecting over coffee every day.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams, plus customer service experience.

What benefits are available immediately?

Eligible partners enjoy tuition coverage, Bean Stock, Spotify Premium, free drinks, and more from day one.

Is this a full-time position?

Yes, full-time role with opportunities for overtime and career advancement.

How do I apply?

Search for Shift Supervisor at Starbucks Store# 08564 in Ocala, FL, and submit your application today!