About Starbucks Coffee Company

Starbucks Coffee Company is the premier global coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the United States and worldwide, Starbucks has built a legacy of excellence in the coffee industry since 1971. Headquartered in Seattle, Washington, we source ethically grown coffee beans and craft beverages that delight millions daily. Our mission extends beyond coffee; we foster inclusive communities, drive sustainability through initiatives like our Greener Stores and 50% post-consumer fiber cups, and empower partners (that's what we call our employees) with unparalleled growth opportunities. In Oneonta, New York, our store at #66562 embodies this ethos, serving the local community with premium coffee, fresh food, and genuine hospitality.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Oneonta, NY, you'll step into a dynamic leadership role where you'll guide baristas, ensure seamless operations, and create memorable customer experiences. This position is perfect for motivated individuals with retail experience who thrive in fast-paced environments. You'll oversee shifts, coach team members on beverage and food preparation, and uphold Starbucks' high standards for quality, safety, and service. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role offers a chance to build skills in team leadership while enjoying Starbucks' renowned partner benefits. Estimated salary ranges from $36,000 to $46,000 annually, competitive for the retail food sector in Oneonta, NY.

Key Responsibilities

In this pivotal role, your responsibilities will keep the store running smoothly and customers coming back. Key duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customizing orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to optimize efficiency.

Leadership Focus

Shift Supervisors direct the work of others, fostering a positive team environment while handling customer requests with poise. You'll embody Starbucks' customer obsession, turning every interaction into a moment of connection.

Qualifications & Requirements

To succeed as a Shift Supervisor, you'll bring a blend of experience and soft skills that align with our high-performance culture. Required qualifications include:

• At least six months of experience in a customer-facing role involving constant interaction and fulfilling requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work collaboratively as part of a team and build lasting relationships.

No formal degree is required—your passion for people and coffee is what counts. Reasonable accommodations are available to support your success.

Benefits & Perks

Starbucks invests in its partners with industry-leading benefits that promote well-being, financial security, and personal growth:

• Bean Stock: Equity grants that make you a stakeholder in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), no cap on eligible programs.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee & Markouts: Enjoy complimentary handcrafted beverages and food items during shifts, plus discounts for friends and family.
• 401(k) Match: Generous company matching to build your retirement savings.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on travel, fitness, and more. These benefits start day one for eligible partners.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll access leadership training programs, mentorship from district managers, and clear paths to roles like Assistant Store Manager or Store Manager. Many of our executives started as baristas—your journey could lead to district leadership or corporate opportunities. We offer tuition-free education, skill-building workshops, and annual performance reviews to accelerate your career in the coffee industry or retail management.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community of over 400,000 partners worldwide who share a passion for coffee and connection. In Oneonta, NY, you'll contribute to a vibrant local store while accessing global resources. Enjoy a supportive culture that values diversity, equity, and inclusion, with opportunities to participate in community events and sustainability efforts. Our premium benefits, competitive pay, and emphasis on work-life balance make Starbucks the employer of choice in retail careers.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating employees.

What benefits are available immediately?

Eligible partners receive benefits like free coffee, health insurance, and tuition coverage from day one.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime.

How do I apply?

Search for Store# 66562 in Oneonta, NY, on the Starbucks careers site and submit your application today!