About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks operates thousands of stores, including vibrant locations like Store# 20768 at Archibald & 60 Fwy in Ontario, California. This store embodies our core values of connection, community, and craftsmanship, offering handcrafted beverages, fresh food, and a place for customers to unwind or connect.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Ontario, California, you will play a pivotal role in leading your team to deliver outstanding customer experiences. This position is ideal for motivated individuals with retail or food service experience who thrive in dynamic environments. Shift Supervisors ensure smooth store operations, coach baristas on beverage and food preparation, and uphold Starbucks' high standards for safety, quality, and service.

You'll work flexible hours, including early mornings, evenings, weekends, nights, and holidays, making it perfect for those seeking leadership opportunities in a fast-paced retail setting. With regular and consistent attendance, you'll contribute to a positive store culture while building relationships with customers and team members alike.

Key Responsibilities

Shift Supervisors at Starbucks are hands-on leaders who balance operational excellence with team development. Core responsibilities include:

• Maintaining store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep shifts running efficiently.
• Directing the work of others, offering guidance and support to baristas during peak hours.
• Interacting constantly with customers to fulfill requests, resolve issues, and create memorable experiences.

These duties demand quick thinking, effective communication, and a passion for the retail environment, ensuring every shift contributes to Starbucks' reputation for excellence.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Ontario, California, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a fast-paced setting.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail environment.
• Availability for flexible hours, with or without reasonable accommodations, and a commitment to regular attendance and punctuality.
• Team-oriented mindset with the ability to build relationships and work collaboratively.

No formal degree is required, but prior leadership in food service or retail is highly valued. Starbucks provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as a partner (employee), giving you ownership in our success.
• Spotify Premium: Enjoy a complimentary subscription to enhance your daily playlist.
• Free Coffee and Drink Markouts: Indulge in handcrafted beverages and food on every shift.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits make Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests in your professional development with robust training programs, leadership workshops, and clear paths to advancement. Many District Managers and Store Managers started as Shift Supervisors. With our global footprint, opportunities span operations, merchandising, supply chain, and corporate roles. Tuition coverage empowers you to earn degrees in business, hospitality, or beyond, fueling long-term success. Join a company where 100% of leaders began in stores—your career starts here.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven organization that values diversity, equity, inclusion, and sustainability. In Ontario, California, you'll contribute to a community hub at Archibald & 60 Fwy, serving diverse customers with premium coffee and service. Enjoy competitive pay estimated at $38,000-$48,000 annually, flexible scheduling, and a supportive culture. Starbucks partners are empowered to make decisions, innovate, and grow. Experience the pride of crafting moments of connection—one cup at a time.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in Ontario, CA, expect $38,000-$48,000 USD yearly, depending on experience and performance.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling to fit your lifestyle.

What benefits does Starbucks offer Shift Supervisors?

Key perks include 100% ASU Online tuition coverage, Bean Stock, Spotify Premium, free drinks, and 401(k) matching.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams is required.

How do I apply?

Search for Store# 20768 on Starbucks careers site and submit your application today!