About Starbucks Coffee Company

Starbucks Coffee Company is the world's premier purveyor of the finest coffee, passionately committed to creating a welcoming third place environment where customers can connect with friends, family, and community. With over 38,000 stores in more than 80 countries, Starbucks has built a global legacy on quality, sustainability, and innovation. Founded in 1971 in Seattle's Pike Place Market, the company sources ethically grown coffee from farmers worldwide, roasting it to perfection in state-of-the-art facilities. Starbucks isn't just about coffee; it's about crafting moments of connection through handcrafted beverages, fresh food, and exceptional service. As a leader in the retail and food sector, Starbucks invests heavily in its partners (that's what we call our employees), offering unparalleled benefits and career advancement opportunities. Whether you're passionate about coffee culture or leadership in a dynamic retail setting, a Shift Supervisor role at Starbucks in Ontario, Ohio, positions you at the heart of this iconic brand.

Role Overview

The Shift Supervisor at Starbucks Store# 02793 on Walker Lake Rd in Mansfield, Ohio, is a pivotal leadership position responsible for guiding barista teams during shifts, ensuring operational excellence, and delivering the Starbucks Experience to every customer. This full-time role demands flexibility, quick thinking, and a passion for people and coffee. Shift Supervisors coach teams on beverage and food preparation, manage cash handling, uphold safety standards, and foster a positive store environment. With opportunities for growth into higher management, this position is ideal for motivated individuals with retail experience seeking to advance in the coffee industry. Located in the vibrant community of Ontario, Ohio, you'll contribute to a store that serves as a local hub for quality coffee and camaraderie.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Adhere to store operating policies, delivering quality beverages and food products while managing cash handling, safety, and security protocols.
• Prepare and coach baristas in crafting food and beverages to standard recipes or customized orders, adapting for temperature, ingredients, or substitutions.
• Delegate tasks to team members, coordinate efforts among two or more employees, and direct workflow to ensure smooth operations.

Leadership Focus

Shift Supervisors lead by example, building team morale and resolving issues swiftly to keep the store running at peak performance during every shift.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others, learn quickly, and communicate effectively orally.
• Strong knowledge of retail environments, interpersonal skills, team collaboration abilities, and relationship-building prowess.

No formal degree is required, but a high school diploma or equivalent is preferred. Starbucks values diverse backgrounds and provides training for success.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• Bean Stock: Equity grants that make you a true partner in the company's success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Complimentary subscription to enjoy music on the job and beyond.
• Free Coffee & Drink Markouts: Enjoy handcrafted beverages and food on every shift.
• 401(k) Match: Generous company matching to secure your financial future.

Additional perks include health insurance, paid time off, mental health resources, and partner discounts worldwide.

Career Growth at Starbucks

Starbucks is committed to partner development. Shift Supervisors often advance to Assistant Store Manager, Store Manager, or District Manager roles within 1-2 years. Through Starbucks College Achievement Plan, leadership training programs, and mentorship, you'll gain skills in operations, merchandising, and customer service. Many executives started as baristas—your path to corporate opportunities in merchandising, supply chain, or international roles is wide open. In Ontario, Ohio, this store offers a supportive environment for rapid progression in the retail coffee sector.

Why Join Starbucks

Joining Starbucks means more than a job; it's a career with purpose. You'll impact local communities in Ontario, Ohio, while enjoying a premium work culture focused on inclusivity, sustainability, and innovation. With competitive pay estimated at $35,000-$45,000 annually (based on market rates for the role in Ohio's retail sector), flexible scheduling, and world-class benefits, Starbucks invests in you. Be part of a brand synonymous with excellence, where your leadership shapes customer experiences daily. Apply now to elevate your career at Starbucks Coffee Company.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Is prior supervisory experience required?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free drinks, Spotify Premium, and more from day one; tuition coverage after qualifying hours.

How do I apply?

Visit the Starbucks careers site and search for Store# 02793 in Mansfield, Ohio.

Does Starbucks offer advancement?

Absolutely—many Shift Supervisors move up quickly with our training programs.