About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. With thousands of locations across the United States and globally, Starbucks has built a legacy of fostering human connections over every cup. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing sustainability, ethical sourcing, and community impact. At Starbucks, we're more than just a coffee company—we're a partner in our customers' daily rituals and our partners' (that's what we call our employees) personal and professional journeys.

In Orland Park, Illinois, our store at Orland Square Mall embodies the Starbucks spirit, serving the local community with exceptional service and products. As a Shift Supervisor, you'll play a pivotal role in creating those memorable moments for guests while leading a passionate team.

Role Overview

The Shift Supervisor position at Starbucks Store #10685 in Orland Square Mall, Orland Park, Illinois, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during your shift, ensuring top-tier customer service, product quality, and team performance. You'll coach baristas, manage daily tasks, and uphold Starbucks' high standards in a fast-paced environment. Flexible scheduling accommodates early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a vibrant retail setting.

This role offers an estimated salary range of $36,000 to $46,000 annually, based on market rates for retail food service supervisors in the Orland Park area, with opportunities for performance-based increases.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact includes:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Leveraging at least six months of experience in delegating tasks to other employees and coordinating the tasks of two or more team members.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you'll need:

• Six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• At least six months of experience delegating tasks and coordinating teams of two or more employees.
• The ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks procedures and products.
• Strong oral communication skills for clear team instructions and customer engagement.
• Knowledge of the retail environment, robust interpersonal skills, and the ability to work collaboratively while building lasting relationships.

No formal degree is required—your passion for people, coffee, and leadership is what counts.

Benefits & Perks

Starbucks invests in its partners with industry-leading benefits:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you a true partner in our success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and food during shifts, plus discounts for friends and family.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on products and travel.

Career Growth at Starbucks

Starbucks is committed to your advancement. Shift Supervisors often progress to roles like Assistant Store Manager, Store Manager, and beyond into district or regional leadership. Our internal training programs, leadership development courses, and tuition reimbursement empower you to climb the ladder. Many of our executives started as baristas—your potential is limitless.

Training and Development

From day one, you'll receive hands-on training in coffee craftsmanship, customer service excellence, and leadership skills. Ongoing coaching ensures you're equipped to excel and grow.

Why Join Starbucks

Joining Starbucks means becoming part of a global community that values inclusivity, innovation, and impact. In Orland Park, you'll contribute to a store that serves as a neighborhood hub, while enjoying a supportive culture that prioritizes work-life balance and personal growth. With competitive pay, unparalleled benefits, and endless opportunities, this Shift Supervisor role is your gateway to a rewarding career in the coffee industry.

Role FAQs

Q: What is the work schedule like?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Partners are eligible for benefits like free drinks, tuition coverage, and more from day one, with full packages upon meeting eligibility.

Q: How does Starbucks support career advancement?
A: Through structured training, tuition assistance, and clear paths to management roles.

Q: Is this a full-time position?
A: Yes, designed for full-time commitment with opportunities for overtime.

Ready to lead the next shift at Starbucks? Apply now and brew your future with us!